MPF Customer Care Specialist

Select how often (in days) to receive an alert: Customer Care Supervisor Responsibilities Handle inbound and outbound call activities in Contact Centre Especially deal with demanding customers and complainants by supervising the communication process between such customers and internal call agents. Plan and suggest the strategy to deal with complicated and...

Select how often (in days) to receive an alert: Senior Customer Care Manager Your Role Lead a team to manage a special customer care team to handle special customers with demanding nature / potential complaint condition / complaint background in Contact Centre Monitor and supervise the communication process between complainants / demanding customers and...

Select how often (in days) to receive an alert: Customer Care Executive Responsibilities Handle inbound and outbound call activities in Contact Centre Especially deal with demanding customers and complainants by supervising the communication process between such customers and internal call agents. Plan and suggest the strategy to deal with complicated and...

eMPF Customer Care Executive Job Duties: Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries Plan and suggest the strategy to deal with complicated and complaint cases Execute the solution with call agents or may require calling the complainants Assist to manage a call centre sub-team, especially to monitor the...

Product Specialist (Advanced Wound Care Technology) Solutions Health Care Products & Services Ltd. is a fast growing professional healthcare company in the industry, specializing in wound care and rehabilitation. We are looking for an energetic and motivated person as our Product Specialist to assist the Company in the ever growing Medical Rehabilitation...

Senior Customer Care Executive Responsibilities Handle inbound and outbound call activities in Contact Centre. Especially deal with demanding customers and complainants by supervising the communication process between such customers and internal call agents. Plan and suggest the strategy to deal with complicated and complaint cases. Execute the solution with...

A leading customer service firm in Hong Kong is looking for a Senior Customer Care Manager to lead a specialized team focused on handling demanding customers and complaints within a contact center. Ideal candidates should have a university degree or diploma, extensive MPF client service experience, and proven leadership abilities. The role requires excellent...

A financial services company based in Hong Kong is seeking a Customer Care Executive to manage inbound and outbound call activities. The ideal candidate will have a university degree or diploma and strong MPF knowledge. Responsibilities include handling demanding customers, planning strategies for complaint resolution, and managing a call centre sub-team....

A leading insurance company in Hong Kong is seeking a Customer Care Consultant to provide professional customer services for general insurance claims. The ideal candidate is a fresh graduate or someone with at least 3 years of relevant experience. Proficiency in Cantonese and English is required, and knowledge of Mandarin is an advantage. This role involves...

A leading high-tech electronics consumer products company in Hong Kong seeks a Customer Care Officer. The role involves handling daily customer feedback and resolving complaints efficiently. Candidates should have HKDSE or above, experience in customer service, and strong communication skills in English, Chinese, and Mandarin. Proficiency in MS Office is...