Deskside Support Engineer: User Tech

A local consulting firm in Hong Kong is seeking a Deskside Support Engineer to provide technical support to end-users. Your responsibilities will include troubleshooting hardware and software issues, supporting internal users with Desktop Software and MS applications, and assisting in IT guideline implementations. The ideal candidate will have a Higher...

SW9846 |12 Aug 2019 IT User Support (Helpdesk Support / Deskside Support)Troubleshoot hardware, software, networking and configuration problems in PCs Provide on time support to end users Install and configure PC hardware / software Support desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Diploma...

A prominent consulting firm in Hong Kong seeks a Senior Deskside Engineer to provide technical support to VIP users. The role includes software and hardware installations, troubleshooting desktop issues, and training team members. Candidates should have at least 3 years of deskside support experience and must be skilled in desktop maintenance. Bilingual...

Add expected salary to your profile for insights Provide help-desk and deskside support to end-users on computer operation and office equipment at the designated branch office and/or main office per assignment. Provide support on equipment maintenance. Provide support on procurement of equipment and software. Provide support for vendor’s on-site visit to...

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP SupportProvide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...

A leading tech consulting firm in Hong Kong is looking for a Deskside Support Engineer to provide technical support for internal users. Responsibilities include troubleshooting desktop hardware and software, configuring networking devices, and maintaining IT inventory. The ideal candidate will have a high diploma in Computer Science and 1-2 years of IT...

SW9529 |07 Sep 2018 Deskside Support Engineer Responsibilities Provide on time support to internal end users to ensure smooth operation; Install and configure PC hardware / software according to users request; Troubleshoot PC related devices and report to supervisor if needed; Provide incident support and solutions for end users if needed; Qualifications...

SW9591 |14 Dec 2018 Senior Deskside Engineer / VIP Support Provide daily technical support to VIP users with professional standard Perform both software / hardware installation and upgrade Troubleshoot, diagnose, and provide solution to desktop problems for end-users Work as 2nd tier support and handles escalation cases referred by 1st tier staff Provide...

SW8728 |10 Dec 2024 Deskside Support Engineer (16-22k)Provide technical support for internal users on: Desktop Software, MS Windows, O365, Office, Outlook. Skills on supporting conference room’s AV equipment or video conference tools. Communicate effectively with end users and other support parties. Escalation / Complaint handling under the general End...

Provide technical support for internal users on: Desktop Software, MS Windows, Office, Outlook Skills on supporting tablet or smartphones, conference room’s AV equipment or video conference tools. Provide Install, Move and Change of deskside services to end users. Identify, investigate, and solve problems or incidents in accordance with established...