Deskside IT Support Engineer — End-User Tech Champion

A tech consulting firm in Hong Kong is seeking a Deskside Support Engineer to provide technical support to internal users. Responsibilities include troubleshooting desktop software issues, supporting AV equipment, and handling user complaints. The ideal candidate holds a Higher Diploma in a related field with at least one year of end user support experience....

A prominent consulting firm in Hong Kong seeks a Senior Deskside Engineer to provide technical support to VIP users. The role includes software and hardware installations, troubleshooting desktop issues, and training team members. Candidates should have at least 3 years of deskside support experience and must be skilled in desktop maintenance. Bilingual...

SW9846 |12 Aug 2019 IT User Support (Helpdesk Support / Deskside Support)Troubleshoot hardware, software, networking and configuration problems in PCs Provide on time support to end users Install and configure PC hardware / software Support desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Diploma...

A technology consulting firm in Hong Kong is seeking a Deskside Support Engineer to provide technical support and troubleshooting for hardware and software. The ideal candidate will have a Higher Diploma in Computer or a related discipline, with at least 1 year of end user support experience. Effective communication, a good attitude, and customer service...

A leading consulting firm in Hong Kong is seeking a Deskside Team Leader to guide and mentor the IT End User Service Support Team. You will ensure effective support for end users, including VIPs, and manage incident resolution according to service standards. Ideal candidates have at least 7 years of experience in end-user support and proven leadership...

SW9761 |18 Apr 2019 End User Support SpecialistProvide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment according to user request Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Provide...

SW8869 |27 Oct 2025 VIP Deskside Support Engineer (End‑user Support, 25-30K) Responsibilities Provide on‑site technical support services (incident & request) for all VIP users. Resolve hardware & software related issues, not limited to M365/O365, desktop / laptop Windows OS platform, Apple MAC OS platform, Android/iOS, Anti‑Virus, MobileIron, VC...

Responsibilities Provide on-site and deskside technical support for end-users, troubleshooting hardware, software, and peripheral issues on Windows/macOS devices. Perform hardware repairs, upgrades, installations, and IMACs (Installs, Moves, Adds, Changes) for desktops, laptops, printers, and conference room AV equipment. Diagnose and resolve network...

A technology service company in Hong Kong is seeking a skilled Technical Support Specialist to provide on-site and deskside support for end-users. Candidates should have over 3 years of experience and strong knowledge of Windows 10/11 and macOS. Key responsibilities include troubleshooting hardware/software issues, managing service requests, and assisting...

SW9761 |18 Apr 2019 End User Support Specialist Provide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment according to user request Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escalate problem if needed Provide...