Deskside IT Support Specialist

A technology service company in Hong Kong is seeking a skilled Technical Support Specialist to provide on-site and deskside support for end-users. Candidates should have over 3 years of experience and strong knowledge of Windows 10/11 and macOS. Key responsibilities include troubleshooting hardware/software issues, managing service requests, and assisting...

A technology consulting firm based in Hong Kong is seeking a Senior Deskside Support specialist. The role involves providing level 2 troubleshooting support, hardware support, and evaluating technical solutions primarily on the Microsoft Windows platform. Candidates must have at least 5 years of IT experience, including 3 years specifically in Windows...

Responsibilities Provide on-site and deskside technical support for end-users, troubleshooting hardware, software, and peripheral issues on Windows/macOS devices. Perform hardware repairs, upgrades, installations, and IMACs (Installs, Moves, Adds, Changes) for desktops, laptops, printers, and conference room AV equipment. Diagnose and resolve network...

SW9529 |07 Sep 2018 Deskside Support Engineer Responsibilities Provide on time support to internal end users to ensure smooth operation; Install and configure PC hardware / software according to users request; Troubleshoot PC related devices and report to supervisor if needed; Provide incident support and solutions for end users if needed; Qualifications...

SW8149 | 27 May 2021 Senior Deskside Support Responsibilities Perform level 2 troubleshooting support, back‑end support assisting level 1 support team Perform hardware support (PC, notebook, headset or printers) or other related Windows software including Adobe, anti‑virus and etc. Provide technical evaluation and recommend solutions, mainly on Microsoft...

A consulting firm in Hong Kong is seeking a Helpdesk / Deskside Support professional to provide first-line IT support for incidents and hardware issues. Responsibilities include resolving application failures, supporting desktop equipment, and providing end-user assistance on hardware and software. Candidates should have at least a diploma in Computer...

A technology consulting firm is seeking a helpdesk technician in Hong Kong to provide deskside and helpdesk services. The role includes troubleshooting hardware and software issues, and assisting the IT manager with project tasks. Candidates should hold a diploma in Computer Science or a related discipline, possess customer service experience, and have...

A dynamic consulting firm in Hong Kong is looking for a Deskside Support Engineer to provide technical support for computer systems. The ideal candidate will have at least 3 years of experience in IT support, with strong troubleshooting and technical skills. Daily responsibilities include assisting VIP users, resolving queries, and ensuring effective service...

A financial services technology firm in Hong Kong is seeking a Trade Floor Deskside Support specialist. You will provide L1 and L2 support on the trading floor, troubleshoot desktop issues, and ensure the performance of trading applications. Ideal candidates will have a Bachelor's degree in Computer Science or related field, with at least 3 years of...

Deskside /Desktop IT Services & Operations/IT Support Specialist Add expected salary to your profile for insights Responsibilities Contacting clients to find out the nature of the problem. Traveling to the client’s location or connecting via a remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer...