HSBC | Senior Business Analyst

4 days ago

hong kong, Hong Kong SAR China HSBC Full time

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Global Private Banking helps high net worth and ultra-high net worth clients manage, grow, and preserve their wealth for generations to come. Our network of global experts helps clients access investment opportunities around the world, plan for future with wealth and succession planning, manage their portfolio with tailored solutions, and find the right support for their philanthropy.

We are currently seeking a high calibre professional to join our team as a Senior Business Analyst.

Principal Responsibilities

  • Responsible for capturing, analysing and documenting business requirements, creation of epics and writing user stories and managing product backlog.
  • Support with the translation of business requirements and designs into more detailed functional requirements.
  • Create analysis of customer journeys and product functionality.
  • Support the business owner to prioritise product backlog by providing insight based on business knowledge, investigations, and analysis.
  • Responsible for investigating operational issues, problems and new opportunities. Provide initial high-level options for solution design, factoring feasibility (commercial, business, technical, delivery, etc.) and business/change impact.
  • Manage the delivery of complex customer experience enhancement initiatives from design through to release.
  • Work directly with various stakeholders across multiple geographies, such as Product Owners, Business Analysts, Process Designers, IT, and Digital teams to produce accurate delivery estimates and manage the transition from analysis through to design and delivery.
  • Ensure risks and issues are identified and managed closely and remove project delivery blockers.
  • Drive all stakeholders to deliver on time and to the required quality standards.
  • Contribute to post implementation reviews to demonstrate success and progress of projects.
  • Develop various project documentation to stakeholders (e.g., Project Plan, Status Report, Implementation checkpoints).
  • Support the delivery production line (development, testing and implementation) ensuring digital deliverables meet business requirements and are fit for purpose to release to customers.
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