eMPF Centre Executive

We are seeking a highly experienced and results-oriented leader to serve as eMPF Contact Centre Head. Reporting to the Head of Business, you will play a critical role in the overall management and strategic direction of our call centre operations, ensuring exceptional service delivery and operational efficiency. You will be responsible for driving service...

eMPF Customer Care Executive Job Duties: Handle inbound and outbound call activities in Contact Centre on MPF issue / eMPF related enquiries Plan and suggest the strategy to deal with complicated and complaint cases Execute the solution with call agents or may require calling the complainants Assist to manage a call centre sub-team, especially to monitor the...

Job Duties Provide counter service to walk‑in and pre‑booked customers Educate clients to adopt eMPF digital tools Support the MPF administration process for visitors Perform services according to company rules and relevant regulatory requirements Education / Qualification Form 5 graduate Skills / Knowledge Good communication and presentation skills and...

Select how often (in days) to receive an alert: Your role: Provide counter service to walk-in and pre-booked customers at service centre Solve MPF related enquiries and complaints effectively Educate and promote digitalization (electronic way of MPF account management) with tablet and kiosk to the public. Perform services according to company rules and...

A prominent financial services firm in Hong Kong is seeking a seasoned eMPF Contact Centre Head to oversee and enhance call centre operations. The ideal candidate will possess a Bachelor's degree and over 10 years of experience in call centre environments, including at least 5 years in leadership roles. You will be responsible for leading a high-performing...

IT Project Manager (Pension/ eMPF), Insurance, 70k Our client is a leading insurance company. This role is responsible for managing post‑implementation activities and ensuring the smooth operation of the eMPF platform. The IT Manager will act as the primary liaison between business users, IT teams, and vendors to resolve issues, implement minor...

The Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 240+ centres in 37 cities and 15 markets. The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their organisation to thrive. TEC has cultivated an...

Engagement Manager Join to apply for the Engagement Manager role at The Executive Centre Job Summary This role aims to provide a level of quality customer service to all clients & members, unsurpassed in the hospitality industry. You will work closely with your Operations colleagues, collaborating with other department teams to facilitate the Centre...

A leading service provider in Hong Kong is seeking a customer service representative to provide counter services at the service centre. This role involves handling MPF enquiries, assisting customers with online processes, and ensuring high-quality service delivery. The ideal candidate should have frontline customer service experience, good communication...

Business Development Manager - Serviced Office The Executive Centre (TEC) opened the doors to the first Executive Centre in 1994 and today boasts over 220+ centres in 36 cities and 16 markets. The Executive Centre caters to ambitious professionals and industry leaders looking for more than just an office space - they are looking for a place for their...