Member Service Officer

Responsibilities Serve as a liaison person to oversee the daily operation of Member Services Office and maintain a good relationship with members by answering enquiries and handling complaints efficiently and satisfactorily. Coordinate and communicate with various extra-departmental stakeholders to ensure a high level of customer satisfaction. Support and...

Responsibilities: Serve as a liaison person to oversee the daily operation of Member Services Office, including but not limited to engaging members, roster planning, budgeting and recruiting junior staff; Supervise a team of full-time and part-time staff in providing quality counter services; Maintain a good relationship with members by answering enquiries...

Senior Officer, Communications & External Affairs and Member Services The Law Society seeks applications from enthusiastic and responsible person to fill the challenging position of Senior Officer in Communications & External Affairs and Member Services Department. Job Duties Assist in the organisation of functions and activities, classes, seminars,...

A legal professional organization in Hong Kong is looking for an Officer in Communications and External Affairs. The role involves organizing functions, working with PR agencies, and engaging with members. Candidates must have a relevant degree and at least 3 years of experience in event management, along with strong communication skills in English and...

Profiles- Kantar is the world’s leading data, insights and consulting company and our Profiles colleagues are the experts in helping clients connect with people. Leading the way in things like survey design, sampling, profiling, data integration and activation for programmatic campaigns, their access to 88 million research-ready respondents enables our...

A legal society in Hong Kong is seeking a Senior Officer for Communications & External Affairs and Member Services. The role involves organizing events, engaging with members, and collaborating with external partners. Candidates should have a degree and at least 6 years of event management experience, along with strong communication skills in both English...

Officer, Communications & External Affairs and Member Services (Ref: CEA&MS/O) The Law Society seeks applications from enthusiastic, competent and suitably qualified persons to fill the position of Officer, Communications and External Affairs and Member Services Department. Job Duties Assist in the organization of functions and activities, classes, seminars,...

Officer (Customer Service) – Member Solution (BCT-MSD03) Handle Mandatory Provident Fund (MPF) and Occupational Retirement Schemes Ordinance (ORSO) enquiries through hotline, digital channels and in‑person service. Process transactions such as fund transfers, withdrawals, and scheme consolidations. Explain scheme benefits, investment options and...

A leading property development company in Hong Kong is seeking a Customer Services Officer to join their Building Management Team at Pacific Place. The role involves handling customer inquiries, providing quality service to premium members, and participating in events. Candidates should have a diploma and a minimum of 2 years in customer service, with...

A leading property management company in Hong Kong is seeking a Customer Services Officer for its Property Management Team. The role involves managing inquiries and complaints, supporting the loyalty program, and overseeing VIP concierge areas. Candidates should have at least one year of experience in customer service, preferably within the hospitality...