ServiceNow Systems Admin — ITIL

We are looking for a ServiceNow System Administrator to join a regional support team at an Investment Bank. Key Responsibilities Provide Level 1 and Level 2 support for the ServiceNow platform, ensuring quick incident and request resolution. Serve as the initial contact for ServiceNow issues, performing basic troubleshooting and resolving common problems....

Technical Support Engineer, ServiceNow (Contract) Our client, a well-known financial services institution, is seeking a ServiceNow Support Engineer to join on a 12-month renewable contract. Responsibilities Triage, troubleshoot, and resolve ServiceNow-related incidents and requests (ITSM: Incident, Request, Problem, Change). Provide end‑user support and...

A leading telecom solutions provider is seeking an IT Service Desk Manager in Hong Kong. This role involves overseeing daily operations of the IT support desk, mentoring staff, and ensuring high user satisfaction. Candidates should have a Bachelor's degree in IT and 3-5 years of relevant experience, including supervisory roles. Familiarity with ITIL,...

Our client, a well-known financial services institution, is seeking a ServiceNow Support Engineer to join on a 12-month renewable contract. Responsibilities of the Role: Triage, troubleshoot, and resolve ServiceNow-related incidents and requests (ITSM: Incident, Request, Problem, Change). Provide end‑user support and escalate to L3/engineering when needed....

Client Description Company Description: A leading integrated telecom and IT system integration solutions provider in Hong Kong, Macau, and Mainland China. The company offers a wide range of services including fixed telecommunications, mobile services, and enterprise solutions to both residential and corporate customers. Location: Kwai Chung OfficeNature:...

ServiceNow Specialist (AI/Automation, Power Platform) Client Description Company Description: A leading integrated telecom and IT system integration solutions provider in Hong Kong, Macau, and Mainland China. The company offers a wide range of services including fixed telecommunications, mobile services, and enterprise solutions to both residential and...

ServiceNow Support Analyst – Global Investment Bank – Hong Kong The role: Provide level 1 and 2 technical support for internal users Utilize ServiceNow to manage incidents, requests, and changes effectively. Configure and customize ServiceNow modules to meet business requirements. Diagnose and resolve technical issues efficiently, ensuring minimal...

Join to apply for the Client Director role at ServiceNow It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the...

Senior Manager, Solution Consulting (Hong Kong) Join to apply for the Senior Manager, Solution Consulting (Hong Kong) role at ServiceNow Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market...

A technology consulting firm located in Hong Kong is seeking an experienced Assistant IT Helpdesk Manager to oversee a team of service desk agents. This role includes mentoring team members, managing incidents, and ensuring adherence to service level agreements. The ideal candidate has a Bachelor's degree in computer science and at least 3 years of IT...