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Engineer III Technical Services

1 week ago

Kwai Chung, Tsuen Wan, Hong Kong SAR China DKSH Group Full time

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Title: Engineer III Technical Services

Location:

Kwai Chung, HK, HK

Global Business Unit: TEC

Job Function: Engineering

Requisition Number: 177014

Description:

Job Summary 職位概要

Perform technical service assignments to provide timely and reliable technical services to customers.
提供 及時和可靠的技術服務支援給客戶。

General Responsibilities 一般職責
  • To provide on-site installation, repair, and maintenance service for car park systems and equipment in compliance with procedures and processes.
    提供現場安裝、維修和維護服務,確保停車場系統和設備符合相關程序和流程
  • To provide refinement, modification, assembly, and installation work for car park systems and equipment
    進行停車場系統和設備的改進、修改、組裝和安裝工作
  • Identify improvement initiatives to improve service quality, reduce turnaround times and optimize costs
    確定改進措施,以提升服務質量、縮短周轉時間及優化成本
  • Coordinate work assignments and follow-up on resolution of critical technical and procedural problems
    協調工作分配,並跟進解決關鍵技術和程序問題
  • Order/record service parts and tidiness of service vehicles and take corrective actions
    訂購/記錄服務零件,確保服務車輛的整潔,並採取相關糾正措施
  • Record periodical usage, consumption and availability of service spares inventory to support the service business
    定期記錄服務備件的使用、消耗和可用性
  • Gather information/data to submit accurate records of preventative maintenance, installations, repairs, time, services, expenses, etc.
    收集信息/數據,準確記錄預防性維護、安裝、修理、時間、服務、費用等
  • Maintain good working relationships with suppliers and customers
    與供應商和客戶保持良好的工作關係
  • Respond to customer queries and resolve basic issues in collaboration with the relevant departments
    回應客戶查詢,並與相關部門協作解決基本問題
  • Working Hours: 08:00 - 22:00/ 11:00 - 20:00 (Shift Work)
    工作時間: 08:00 - 22:00 / 11:00 - 20:00(輪班工作)
Functional Skills and Knowledge 相關技能知識
  • Holder of driving license is a MUST
    必須持有駕駛執照
  • Working experience in supporting or trouble shooting of car park systems or other computer system is an advantage
    具備支持或故障排除停車場系統或其他計算機系統的工作經驗者優先
  • 2 years or above working experience in maintenance service is an advantage
    具備2年或以上維護服務工作經驗者優先
  • Knowledge in PC hardware & software applications
    基本電腦知識以及電腦軟件應用
Education 學歷要求
  • Certificate/diploma in Engineering (Electronic, Electrical, Mechanic, Bio-Engineering) or related field
    工程(電子、電氣、機械、生物工程)或相關領域的證書/文憑。
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