Expert Business Processes Asia Pacific

Responsibilities Ensure and implement the standardisation of processes across the country/branch, ensuring compliance with global and regional standards, i.e. contribute an essential part to the development of an operational blueprint. Validate, monitor and enforce the correct usage of defined global standards, processes and network rules in branches/country by using key process figures – particularly in relation to the use of the ASL core IT applications. Develop and implement best‑practice solutions and centralised processes to increase efficiency and quality. Optimise EBIT conversion through reduced unit costs, cycle times and operational expenditures (OpEx). Evaluate and monitor countries’ performance within the region, focusing on areas such as process improvement and compliance. Review, prioritise and monitor IT and process‑related demands at the country level with a regional view to align with business objectives. Organise and coordinate with relevant SMEs and local BPMs to implement core ASL IT application trainings, and develop training programmes if required, to ensure employees are proficient in DACHSER processes and tools to foster process improvement. Provide functional leadership and support to Operations & Power Users in managing process improvements, IT integration and operational initiatives. Manage and coordinate country‑specific Business Process Management (BPM) projects while actively contributing to global and Business Unit (BU) initiatives to ensure regional process optimisations align with overarching global BPM strategies. Support and capture regional IT & process requirements and develop dedicated business cases. Work closely with local BPM and other country’s stakeholders to ensure system improvements and technological solutions are implemented effectively and meet operational needs. Develop and maintain structured regional / country specific process & SOP knowledge platform(s) and communication channel(s), proactively advocate their communication to ensure compliance, quality and efficiency. Qualifications Bachelor’s degree in Business, Operations Management or related field; MBA or advanced degree preferred. At least 3‑5 years of business process management or operational support experience within the logistics or freight forwarding industry. Proven experience in business process management, operational excellence or project management within the logistics or air/ocean freight industry. Demonstrated ability to drive process improvements, reduce costs and enhance operational efficiency. Experience in managing IT and process‑related projects within a business unit. Strong analytical and problem‑solving skills with a focus on driving cost reductions and operational efficiency. Excellent communication, collaboration and leadership skills to work effectively with cross‑functional teams, regional stakeholders and global counterparts. Proficiency in process management methodologies (e.g., Lean, Six Sigma) and a track record of implementing process improvements. Experience in managing change and fostering a culture of continuous improvement within a complex, global organisation. Strong project management skills, with the ability to lead cross‑regional initiatives and deliver results. Are you interested? Please visit our career website and click "Apply Now" to register and submit your application. Provide a detailed resume, including your current and expected salary, to the Human Resources Department. All information provided by applicants will be treated as strictly confidential and used for recruitment purposes only. Applicants may be considered for other suitable positions within the Company. Applicants not receiving a reply within 1 month should consider their applications unsuccessful. Personal data of unsuccessful applicants will not be retained for more than 6 months. #J-18808-Ljbffr