IT Business Analyst — Process Optimization

Business Analyst – AI/Automation Transformation Lead business process reengineering initiatives to simplify, automate, and optimize call center operational and analytic processes. Conduct process mapping, gap analysis, and value stream analysis to identify AI/automation opportunities. Collaborate with cross‑functional teams (IT, Business Units, Training...

A leading logistics company in Hong Kong is seeking a Business Process Manager to ensure standardization and compliance with global standards. The ideal candidate should have 3-5 years of experience in business process management, particularly within the logistics industry. Responsibilities include optimizing operations, developing training programs, and...

A global technology firm in Hong Kong is seeking a Business Analyst with over 3 years of IT experience to handle user requirements and system analyses. Key responsibilities include developing BI dashboards, assisting in RPA workflow design, and collaborating with business teams for solutions. Candidates should possess a Bachelor's in Computer Science and be...

Add expected salary to your profile for insights The main responsibility of the incumbent is to perform detailed requirements analysis, documentation, project management and user acceptance test. To succeed in this role, you should have a natural analytical way of thinking and be able to explain complex concepts to non-technical users. Responsibilities...

Add expected salary to your profile for insights Collaborate with stakeholders to gather, analyze, and document business requirements, translating them into functional specifications for technical teams. Collaborate with internal cross-functional teams and external vendors during the project life cycle Prepare test cases and perform quality assurance testing...

Responsibilities Handle enquiries and collect user requirements from different units, and follow-up the analysis within team Analyze and translate conceptual user requirements into system requirements as well as getting the business requirements alignment between business units and IT Develop BI dashboard/reporting for business users Assist in RPA workflow...

Responsibilities Ensure and implement the standardisation of processes across the country/branch, ensuring compliance with global and regional standards, i.e. contribute an essential part to the development of an operational blueprint. Validate, monitor and enforce the correct usage of defined global standards, processes and network rules in branches/country...

A logistics company in Hong Kong is seeking a Junior Logistics Analyst to assist in daily operations and improve service efficiency. Responsibilities include analyzing logistics data, managing schedules, and collaborating with team members. Candidates should have a degree in Logistics or Supply Chain Management and up to 2 years of related experience. Strong...

Design cross-platform feed ads placement plans based on business objectives (GMV/ROI) and the characteristics of client industries, and oversee account setup and plan implementation. Improve ad conversion efficiency through targeted strategies, bidding models, and creative combinations. Monitor real-time ad performance (CTR, CPC, CVR, CAC), conduct data...

A prestigious organization in Hong Kong is seeking a Senior Systems Analyst (HR) to lead HR initiatives and implement advanced HR systems. This role includes overseeing project management, optimizing HR processes, and ensuring effective user support. Candidates should have a Bachelor's degree in Information Systems and at least 5 years of HRIS experience,...