Customer Services Executive
1 week ago
4 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Lighting up the homes and businesses of Hong Kong since 1890, HK Electric has a long record of providing a safe and highly reliable electricity supply at a reasonable price to customers on Hong Kong and Lamma islands. Since 1997, its power supply reliability rating has been maintained at over 99.999% - one of the best records in the world. A career in HK Electric is far more than a job. We provide promising and long-term career paths for our employees and enable them to grow with the Company, display their talents and achieve their aspirations. Responsibilities: Reporting to the Customer Services Manager, the appointee will mainly perform the following responsibilities: To provide customer services via telephone in the Customer Emergency Services Centre in relation to electricity account and power supply matters To liaise with internal parties to follow up the customer enquiries and maintain proper records To perform 24-hour shift duty and act as a backup person to receive telephone calls in case of emergency such as turbulent weather Requirements: A Higher Diploma/ Associate Degree/ Bachelor's Degree or Form 7 or 5 subjects at level 3 and above in HKDSE including English and Chinese, with a minimum of 1 year’s relevant experience Good command of English and Chinese languages, both spoken and written (Putonghua an advantage) Higher academic qualification or previous experience in Customer Services / Call Centre is a definite advantage Applicants not invited for interview within two months from the application date may consider their applications unsuccessful. All unsuccessful applications will be kept for six months after the date of this advertisement. We are an equal opportunity employer. Personal data provided by job applicants will be treated in strictest confidence and used only for recruitment-related purposes in accordance with the laws and ordinance of the HKSAR. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Customer Service Industries Utilities Referrals increase your chances of interviewing at The Hongkong Electric Co., Ltd. (HK Electric) by 2x Get notified about new Customer Service Executive jobs in Hong Kong, Hong Kong SAR . Senior Executive/Executive, Customer Service Operations ( Fresh graduates are welcome) Customer Service Supervisor / Officer (Serviced Apartment) Central & Western District, Hong Kong SAR 3 weeks ago Client Relationship Officer | Fintech | Hong Kong Customer Services Officer (1-Year contract) Customer Service Officer, INV Specialist Digital Service Officer (12-month Renewable Contract) Wan Chai District, Hong Kong SAR 1 week ago Customer Service Representative (5 days) CUSTOMER SERVICE - shipping company / forwarder / logistics / container feeder (Sheung Wan/5 days work) Central & Western District, Hong Kong SAR 4 days ago Wan Chai District, Hong Kong SAR 2 weeks ago Head of marketing (Hong Kong Premier Shopping Mall) Customer Service, Assistant Manager (More than 1 opening) Wan Chai District, Hong Kong SAR 1 month ago Customer Service Officer, Multiple Openings Wan Chai District, Hong Kong SAR 3 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Head of Customer Service
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Customer Service Executive
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Customer Service Executive
1 week ago
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hong kong, Hong Kong SAR China iFAST ePension Services Limited Full timeSenior Executive/Executive, Customer Service Excellence Assurance Team Add expected salary to your profile for insights iFAST ePension Services Limited is a subsidiary of iFAST Corporation Ltd., which is listed on Singapore’s SGX-ST Mainboard. We support and empower our pension partners in their digital transformation to achieve better customer engagement,...
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Customer Service Executive
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Customer Service Executive
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Hong Kong Island, Hong Kong SAR China Keller Executive Search Full timeA leading executive search firm in Hong Kong is seeking a Senior Customer Service Manager. This role will define the service vision, build and lead a high-performing team, and manage Customer Service KPIs. Ideal candidates will have 7+ years of experience in Marketing and strong analytical skills. This position offers competitive compensation, professional...
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Hong Kong Island, Hong Kong SAR China SGS Full timeCompany DescriptionWe are Company DescriptionWe are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected...
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Customer Service Executive
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Hong Kong Island, Hong Kong SAR China SmartHire by SEEK Full timeOur client Jebsen Beverage Company Limited is seeking a Customer Service Executive to join their team! What you'll be doing? Handle customer inquiries: Address day-to-day customer enquiries and complaints from our e-shop with care and efficiency. Coordinate product delivery: Work closely with the Sales and Logistic teams to ensure timely product delivery and...
