Customer Service Executive
7 days ago
Our client Jebsen Beverage Company Limited is seeking a Customer Service Executive to join their team What you'll be doing? Handle customer inquiries: Address day-to-day customer enquiries and complaints from our e-shop with care and efficiency. Coordinate product delivery: Work closely with the Sales and Logistic teams to ensure timely product delivery and status updates. Process orders: Accurately process daily orders via various communication channels, ensuring precision and timeliness. Manage product returns: Coordinate and manage product returns, ensuring a smooth and customer-friendly process. Support sales team: Collaborate with the Sales team to resolve order status and credit issues, enhancing overall productivity. Perform ad-hoc tasks: Take on additional projects and tasks as assigned, contributing to the team's success. Who are they looking for? Education and experience: DSE or above, with a minimum of 1-2 years in order desk or call centre operations. Technical skills: Previous experience with ERP order entry systems, especially Oracle, is highly preferred. Communication skills: Strong hotline and problem-solving skills, with the ability to assess and resolve inquiries effectively. Work ethic: A strong sense of responsibility and the ability to work under pressure. Availability: Immediate availability is highly preferred. Why should you consider this opportunity? Our client offers an attractive remuneration package and other benefits, such as: Performance bonus Health Insurance How to apply Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us We welcome all applicants to apply and be part of our diverse team. All information received will be kept strictly confidential and will be used only for employment-related purposes. Your application will include the following questions: Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How much notice are you required to give your current employer? #J-18808-Ljbffr
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Head of Customer Service
1 week ago
Hong Kong Island, Hong Kong SAR China Keller Executive Search Full timeThis is a position within Keller Executive Search and not with one of its clients. This senior position will lead Customer Service for Keller Executive Search in Hong Kong, Hong Kong SAR, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact. Key Responsibilities Define the Customer Service vision,...
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Customer Service Executive
1 week ago
Hong Kong Island, Hong Kong SAR China Jebsen Group Full timeJoin to apply for the Customer Service Executive role at Jebsen Group Join to apply for the Customer Service Executive role at Jebsen Group BEVERAGE BEVERAGE In Greater China, Jebsen Beverage strives to be synonymous with exceptional quality in every beverage category it competes. Jebsen Beer focuses on the premium and super premium beer market with its...
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Customer Service Executive
1 week ago
hong kong, Hong Kong SAR China Jebsen Group Full timeJoin to apply for the Customer Service Executive role at Jebsen Group Join to apply for the Customer Service Executive role at Jebsen Group BEVERAGE BEVERAGE In Greater China, Jebsen Beverage strives to be synonymous with exceptional quality in every beverage category it competes. Jebsen Beer focuses on the premium and super premium beer market with its...
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Customer Service Executive
1 week ago
hong kong, Hong Kong SAR China Chubb Full timeJoin to apply for the Customer Service Executive role at Chubb Be among the first 25 applicants. Responsibilities Answer inbound calls for general customer service enquiries, offer phone insurance enrolment services and policy retention activities. Manage email correspondence and address customer enquiries. Maintain a professional image when providing...
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Customer Service Executive
1 week ago
Hong Kong Island, Hong Kong SAR China Capital Financial Press Ltd Full timeAdd expected salary to your profile for insights Review, identifyand correcterrors oftext and formatin financial documents to ensure accuracy and completeness Perform quality checkson final products and monitor the QC process Handle and follow upcustomer enquiries Project management and coordination Liaisewith internaland external parties Other...
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Hong Kong Island, Hong Kong SAR China Keller Executive Search Full timeA leading executive search firm in Hong Kong is seeking a Senior Customer Service Manager. This role will define the service vision, build and lead a high-performing team, and manage Customer Service KPIs. Ideal candidates will have 7+ years of experience in Marketing and strong analytical skills. This position offers competitive compensation, professional...
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Customer Services Executive
5 days ago
Hong Kong Island, Hong Kong SAR China JLL Full timeCustomer Services Executive / Assistant Facilities Officer – JLL Overview We’re JLL, a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. Join us to innovate, work on landmark projects, and advance your career....
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Hong Kong Island, Hong Kong SAR China SGS Full timeCompany DescriptionWe are Company DescriptionWe are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected...
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hong kong, Hong Kong SAR China SGS Full timeCompany DescriptionWe are Company DescriptionWe are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected...
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Event Executive
2 weeks ago
Hong Kong Island, Hong Kong SAR China Hong Kong Convention and Exhibition Centre (Management) Limited Full timeEvent Executive / Customer Service Officer Replies customer enquiries and complaints properly and efficiently at both Information Counters and records them in the “Comment and Suggestion” form for reference and follow‑up action daily. Performs Hong Kong Ticketing Box Office services at counters, including cash or credit card transactions, ticket...
