Head of Customer Service: Strategic Leader, Hong Kong

About the company A global logistics organization (North Asia Region) focused on maximizing profits and expanding its business objectives. About the team A sales and management team operating across the China and Hong Kong network, responsible for both forwarding and FCL business development. About the job This senior role requires a strategic Sales...

My client is a large‑scale engineering company. They are currently looking for a Head of Customer Service for their call centre. Job Responsibilities Customer Service Oversight: Lead and manage the Customer Service team within the Call Centre, ensuring high standards of responsiveness, professionalism, and customer satisfaction. Implement service‑level...

A financial technology company in Hong Kong is seeking a Head of Stock Trading and Digital Assets. This pivotal role involves managing investment products and developing securities and crypto-related services. The ideal candidate will have experience in market trends, product management, and regulatory frameworks. This position aims to ensure a best-in-class...

A community care organization in Hong Kong seeks a leader to oversee strategic planning and service development for community care services. Candidates must possess a degree in nursing or social work with over 8 years in management. Strong interpersonal skills and the ability to communicate effectively in both English and Chinese are essential. Benefits...

VIP Account Manager (Work in Hong Kong) One of our best partners, a fast‑growing and reputable online game production and operation company, is looking for a VIP Account Manager in Hong Kong. Office Location: Hong Kong Purpose In this role, you will be patient, empathetic, and communicative. You will put yourself in customers’ shoes and advocate for them...

A leading business improvement company in Hong Kong is looking for a Head of Sales & Marketing responsible for driving strategic growth and leading the sales team. The ideal candidate should have strong sales leadership experience in professional services and the ability to effectively communicate at all organizational levels. This full-time role focuses on...

Overview We are seeking an experienced and strategic Director of Corporate Services to lead our Corporate Services division at Ocorian, ensuring it operates effectively, efficiently, and profitably. The successful candidate will collaborate closely with the Regional Head of APAC and the Business Development Team to uphold service standards and foster strong,...

Company Description We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. With a curious mindset, we ask the right questions to get to the right solution, faster. We...

A leading eCommerce organization in Hong Kong is seeking an APAC Head of Customer Service to lead a cross-country team of 10+. The individual will develop and execute customer service strategies, ensuring a customer-centric approach. Responsibilities include managing the team, implementing AI tools, and enhancing service delivery. The ideal candidate should...

Head of ESG Client Strategy Asia Pacific, Hong Kong About the Role:The role is to provide leadership on stewardship and sustainable investing client engagement, policy development, thought leadership, commercialization strategy, marketing, and product development in the Asia-Pacific region. The role reports to the Global Head of Sustainable Investing...