VIP Account Manager
3 days ago
VIP Account Manager (Work in Hong Kong) One of our best partners, a fast‑growing and reputable online game production and operation company, is looking for a VIP Account Manager in Hong Kong. Office Location: Hong Kong Purpose In this role, you will be patient, empathetic, and communicative. You will put yourself in customers’ shoes and advocate for them when necessary. Problem‑solving comes naturally to you. You are confident at troubleshooting and investigating if you don’t have enough information to resolve customer complaints. You value customer feedback. Responsibilities Strategically assess customers, demonstrate nuance in your communication approach by addressing each potential customer in a way that is comfortable and respectful for them. Calling high potential customers where necessary. Guide customers through the tougher pain points of compliance that are a part of the early life journey. Demonstrate the ability to articulate and understand the KPIs and key activities which drive the performance of your portfolio of players. Deliverables and Outcomes Net purchase amount Chargeback amount Chargeback count Account closure Reinvestment budget Tier retained month‑on‑month Qualifications & Requirements 3–5 years demonstrated B2C sales and/or relationship management experience. Demonstrated effectiveness at sustaining high‑value level relationships. 2–3 years experience hitting productivity targets. Demonstrated proficiency using various software and technology platforms, including CRM database management experience. Ability to understand the implications of actions and make recommendations for solutions. If you have work experience in one of these companies will be a big plus: Papaya Gaming, Playtika, 888 Holdings, Huuuge Games, GSN Games, DGN Games, Play Studios, Jam City, Luckyfish Games. For this job, Chinese, Americans, Canadians or Filipinos are most welcome, but you must work in Hong Kong (Americans and Canadians should work in Hong Kong for 1 year and then can work from US or Canada remotely after that. Chinese and Filipinos should work in Hong Kong full‑time). #J-18808-Ljbffr
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VIP Account Manager
3 days ago
Hong Kong Island, Hong Kong SAR China Job in China consulting Customer Service, Mobile Online Game Full timeA leading gaming company is seeking a VIP Account Manager in Hong Kong. This role involves building and maintaining high-value customer relationships, problem-solving, and guiding customers through compliance issues. Candidates should have 3-5 years of B2C sales or relationship management experience and proficiency in CRM tools. Multicultural candidates are...
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Product Director, VIP Products
2 days ago
Hong Kong Island, Hong Kong SAR China OKX Full timeWho We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking...
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VIP Banking Associate
3 days ago
Hong Kong Island, Hong Kong SAR China Dah Sing Financial Group Full timeVIP Banking Associate (VIP Services focus) Add expected salary to your profile for insights To provide excellent service to VIP banking customers to satisfy customers’ wealth management needs through proactive business solicitation and relationship building Main Responsibilities: Introduce, demonstrate and cross-sell mainly for wealth management products...
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Product Director, VIP Products
3 days ago
hong kong, Hong Kong SAR China P2P Full timeOKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to...
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Elite VIP Member Relations Manager
3 days ago
Hong Kong Island, Hong Kong SAR China ConnectedGroup Limited Full timeA renowned premium member club in Hong Kong is seeking a VIP Relationship Manager to strengthen relationships with high net worth members. The role involves cultivating member engagement, addressing needs, and organizing exclusive events. Candidates should possess a relevant degree and experience in VIP relations or similar sectors. Excellent interpersonal...
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Hong Kong Island, Hong Kong SAR China BTSE Full timeAbout BTSE: BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted...
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VIP Centre Manager – Wealth Management
2 days ago
Hong Kong Island, Hong Kong SAR China GS Consultants Limited Full timeOur Client, a well-established insurance platform, with brand new launch of wealth management products, is looking for a Centre Manager for their VIP Centre. Responsible for managing the smooth running of the newly set up VIP Centre for serv icing high-net-worth customers ; Manage and oversee s the operation efficiency of the Customer Service Centre...
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Senior Growth Strategy Manager, VIP Programs
3 days ago
Hong Kong Island, Hong Kong SAR China P2P Full timeOKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX’s sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to...
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VIP Banking Associate
3 days ago
Hong Kong Island, Hong Kong SAR China Alphaslab International Company Limited Full timeOur client is a dynamic local bank in Hong Kong with a strong presence in retail and wealth management. It is known for its customer‑oriented approach and comprehensive services, including VIP banking, insurance referrals, and financial product sales. We are seeking a VIP Banking Associate to support wealth management and sales for their VIP clients. Job...
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VIP Banking
3 days ago
Hong Kong Island, Hong Kong SAR China Alphaslab International Company Limited Full timeA dynamic local bank in Hong Kong is looking for a VIP Banking Associate to support wealth management and sales for VIP clients. The successful candidate will sell wealth products, advise on wealth needs, and participate in marketing initiatives. Candidates should hold relevant qualifications with a strong sales mindset and excellent communication skills,...
