Customer Service Executive

Handle all calls / emails / WhatsApp for clients in professional manner and follow up the cases according to the procedures set Assist to handle complaints Maintain customer log in relative systems (system name if available) Assist to provide the highest level of customer care service to achieve Company requirements & business target Support ad-hoc projects...

This is a position within Keller Executive Search and not with one of its clients. This senior position will lead Customer Service for Keller Executive Search in Hong Kong, Hong Kong SAR, shaping strategy, building scalable processes, and partnering across the firm to deliver measurable impact. Key Responsibilities Define the Customer Service vision,...

The incumbent will be responsible for managing the operations of hotlines, walk-in customers and live chat provided by in-house Customer Service team and external service providers. He will also lead a portfolio of customer service projects including digitalization. The successful candidate should be customer-focused and result-driven. Key Responsibilities...

Join to apply for the Customer Service Executive role at Jebsen Group Join to apply for the Customer Service Executive role at Jebsen Group BEVERAGE BEVERAGE In Greater China, Jebsen Beverage strives to be synonymous with exceptional quality in every beverage category it competes. Jebsen Beer focuses on the premium and super premium beer market with its...

Monitor project schedule and scope of work to meet client’s objectives and timeline. Handle client’s requests/enquiries and provide professional solutions. Take up ad-hoc duties when required. Be an accountable executive to all teammates and clients. Requirements Higher Diploma in any disciplines. Proficient in Microsoft Office. Ability to work in a...

Customer Services Executive Handle customers’ inquiries and complaints via call, live chat and email in an efficient and professional manner Offer immediate assistance towards complaints HKCEE/HKDSE or above, or equivalent Fresh Graduates are also welcome Candidates with 1-year or above CS experience / experience in Aviation, Hospitality and/or Tourism...

To lead the Customer Service Team in ensuring providing efficient and quality day-to-day operations of the Customer Services/Concierge Counters, Helpdesk, Reception, Box Office & Ticketing Counter and Luggage Services Monitor the grooming and performance of Customer Services team and contract casual staff as well as service providers Monitor and handle...

Our client, a well-known homeware co. is looking for a Service Executive to join their team: Duties Provide after-sales service to customers and distributors Visit and review performance of distributors, dealers, and market research of competitors and wholesale market situation for new products promotion Review and check stock and orders from the...

Join to apply for the Customer Service Executive role at Chubb Be among the first 25 applicants. Responsibilities Answer inbound calls for general customer service enquiries, offer phone insurance enrolment services and policy retention activities. Manage email correspondence and address customer enquiries. Maintain a professional image when providing...

A customer service company in Hong Kong is seeking a Customer Services Executive to handle inquiries and complaints from customers via various channels. Candidates should have HKCEE/HKDSE or equivalent and proficiency in Cantonese, English, and Mandarin is required. Fresh graduates are encouraged to apply, although candidates with prior customer service...