Customer Services Executive

Monitor project schedule and scope of work to meet client’s objectives and timeline. Handle client’s requests/enquiries and provide professional solutions. Take up ad-hoc duties when required. Be an accountable executive to all teammates and clients. Requirements Higher Diploma in any disciplines. Proficient in Microsoft Office. Ability to work in a...

Handle all calls / emails / WhatsApp for clients in professional manner and follow up the cases according to the procedures set Assist to handle complaints Maintain customer log in relative systems (system name if available) Assist to provide the highest level of customer care service to achieve Company requirements & business target Support ad-hoc projects...

The incumbent will be responsible for managing the operations of hotlines, walk-in customers and live chat provided by in-house Customer Service team and external service providers. He will also lead a portfolio of customer service projects including digitalization. The successful candidate should be customer-focused and result-driven. Key Responsibilities...

To lead the Customer Service Team in ensuring providing efficient and quality day-to-day operations of the Customer Services/Concierge Counters, Helpdesk, Reception, Box Office & Ticketing Counter and Luggage Services Monitor the grooming and performance of Customer Services team and contract casual staff as well as service providers Monitor and handle...

Our client, a well-known homeware co. is looking for a Service Executive to join their team: Duties Provide after-sales service to customers and distributors Visit and review performance of distributors, dealers, and market research of competitors and wholesale market situation for new products promotion Review and check stock and orders from the...

A customer service company in Hong Kong is seeking a Customer Services Executive to handle inquiries and complaints from customers via various channels. Candidates should have HKCEE/HKDSE or equivalent and proficiency in Cantonese, English, and Mandarin is required. Fresh graduates are encouraged to apply, although candidates with prior customer service...

Our client is an institution in Central. They are looking for Customer Service Executive to support the daily operations of the Education Academy. Responsibilities Serve as the first point of contact for clients seeking certification course and testing services Maintain class schedules, coordinate with instructors, and prepare training materials Support...

Join to apply for the Customer Services Executive role at JLL. About the role Be responsible for providing high standard concierge service to our tenants and customers in our shopping mall. Handle customers' enquiries & requests, support marketing / promotional activities and the daily operations of our property management services. Handle customer...

Are you looking for an exciting opportunity to make a real impact in the on-demand storage industry in Hong Kong? Look no further than Spacebox! As the pioneers in this field, we have transformed the industry and are committed to continuing to set new standards. Joining our company offers not only the chance to make a difference in a field that has been...

Senior Executive / Executive, Customer Service Operations Responsibilities Deliver timely and effective support to clients, addressing inquiries and resolving issues related to MPF administration through both verbal and written communication. Utilize CRM and other relevant customer service software to track inquiries, manage client interactions, and enhance...