Multilingual Customer Services Executive

A global logistics firm based in Hong Kong is seeking a dedicated Customer Service Representative. The role requires at least 3 years of customer service experience and a strong focus on providing exceptional support across various channels. Candidates should be fluent in English and Cantonese, with additional language skills in Mandarin being beneficial....

A luxury brand is actively seeking an experienced Customer Services / Call Center Executive in Hong Kong to provide exceptional services to their VIP clients. The role demands a degree holder with a minimum of 3 years of retail experience, excellent customer service skills, and fluency in English, Cantonese, and Mandarin. Responsibilities include assisting...

Monitor project schedule and scope of work to meet client’s objectives and timeline. Handle client’s requests/enquiries and provide professional solutions. Take up ad-hoc duties when required. Be an accountable executive to all teammates and clients. Requirements Higher Diploma in any disciplines. Proficient in Microsoft Office. Ability to work in a...

Handle all calls / emails / WhatsApp for clients in professional manner and follow up the cases according to the procedures set Assist to handle complaints Maintain customer log in relative systems (system name if available) Assist to provide the highest level of customer care service to achieve Company requirements & business target Support ad-hoc projects...

The incumbent will be responsible for managing the operations of hotlines, walk-in customers and live chat provided by in-house Customer Service team and external service providers. He will also lead a portfolio of customer service projects including digitalization. The successful candidate should be customer-focused and result-driven. Key Responsibilities...

A service organization is looking for a Customer Service Representative in Hong Kong. Responsibilities include handling enquiries and complaints, recording customer interactions, and preparing reports. Ideal candidates will possess at least 1 year of relevant experience, excellent communication skills in Cantonese and English, and must have passed 5 subjects...

Customer Services Executive Handle customers’ inquiries and complaints via call, live chat and email in an efficient and professional manner Offer immediate assistance towards complaints HKCEE/HKDSE or above, or equivalent Fresh Graduates are also welcome Candidates with 1-year or above CS experience / experience in Aviation, Hospitality and/or Tourism...

To lead the Customer Service Team in ensuring providing efficient and quality day-to-day operations of the Customer Services/Concierge Counters, Helpdesk, Reception, Box Office & Ticketing Counter and Luggage Services Monitor the grooming and performance of Customer Services team and contract casual staff as well as service providers Monitor and handle...

Our client, a well-known homeware co. is looking for a Service Executive to join their team: Duties Provide after-sales service to customers and distributors Visit and review performance of distributors, dealers, and market research of competitors and wholesale market situation for new products promotion Review and check stock and orders from the...

Accounting Associate, Outsourcing Services (Professional Firm) Executive Solutions Limited is a boutique professional firm continuously invest in building technology and soft skills to deliver professional services. We are currently hiring a new member due to business expansion. As an Accounting Associate, you will be part of our Accounting Outsourcing team,...