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Operations Manager

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Bacha Coffee Full time

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Operations Manager (Subsidiary GM)

Bacha Coffee is expanding to Hong Kong and we are looking to hire an Operations Manager. Reporting to the Company headquarters in Singapore, this position is responsible to manage and oversee all aspects of the luxury business in accordance with directions and visions from the Singapore Headquarters, including maximization of financial performance, guest satisfaction, and employee development within the Company's standards.

Responsibilities

  • Formulate business strategies and execute the brand planning and programs to maximize business growth and brand equity in retail and food & beverages.
  • Monitor the company's sales and revenue for long term business development.
  • Undertake market and business analysis to understand the competition landscape.
  • Formulate, communicate and implement the merchandising plan covering the product mix, marketing and distribution to achieve the target revenue as well as the brand value proposition.
  • Direct PR and marketing campaigns effectively to achieve maximum returns.
  • Develop, monitor, review and report on all sales and marketing activities and results.
  • Provide leadership and vision to all functions within the organization including Coffee Room and Boutiques, Corporate Business, PR & Marketing, Finance, HR, Warehouse and Central Kitchen.
  • Liaise with all landlords of luxury malls for brand & store development.
  • Work closely with relevant departments at Singapore HQ on all matters concerning the company.

Requirements

  • Very strong communication skills with excellent command of both written and spoken English.
  • Minimum degree holder in Business, Marketing or related discipline.
  • Experience in the F&B industry, ideally within the luxury hotels/goods sector.
  • International Sales or Business Development Experience is an added advantage.
  • Experience in B2B and B2C.
  • A minimum of 10 years relevant experience.
  • Ability to build strong business rapport at all levels.
  • Strong leadership, organizational, management and analytical skills.
  • Able to work under pressure and tight deadlines.

Interested applicants are to apply with an updated CV.

Seniority level

Director

Employment type

Full-time

Job function

Management and Business Development

Industries

Retail, Retail Luxury Goods and Jewelry, and Food and Beverage Services

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