CRM Officer

(Senior / Assistant) Marketing Officer Central, Central and Western District, HK Responsibilities Support the execution of CRM strategy for customer engagement and business growth Assist to develop CRM programs to ensure effective & efficient omni-channel marketing campaigns Coordinate with the operation team, retail team, and event team to ensure seamless...

Report to CRM Manager for the planning and execution of CRM offers and campaigns. Identify member segments and design segmented journeys to meet business needs. Develop and implement exclusive member experiences for top tier members. Provide insights from member data and campaign performance analysis to optimize member initiatives. Work closely with...

Conveniently located in Whampoa, less than 5 min walk from MTR. Cozy office with contemporary design. Comprehensive Medical and Life insurance coverage, including your spouse and children. Role Purpose As a CRM System Analyst, you will work on the technical system enhancements and support the group core CRM systems handling Moneyback HK and Watsons Asia...

Responsibilities Support the planning and execution of CRM marketing strategies to drive customer acquisition, retention, and reactivation. Manage and optimize the performance of our referral (MGM) and incentive promotion to generate leads and foster business growth. Analyze customer behavior and data segmentation to support strategic planning and enhance...

A leading sports and entertainment organization in Hong Kong is seeking a (Senior / Assistant) Marketing Officer to lead CRM initiatives aimed at enhancing customer engagement and driving business growth. The ideal candidate should hold a bachelor’s degree in a relevant field, possess at least 2 years of marketing experience, and be fluent in Cantonese,...

A leading pizza restaurant chain in Hong Kong is seeking a passionate CRM Officer to lead loyalty initiatives and drive customer growth. The ideal candidate has a Bachelor’s degree in Marketing or Business Administration and a minimum of 3 years of hands-on CRM experience, preferably in Retail or F&B. Excellent analytical skills and proficiency in both...

Officer/ Assistant Officer – Customer Service (Call Centre) Handle both verbal and written enquiries, requests and complaints from customers through inbound/outbound calls, email, WhatsApp or WeChat tactfully and professionally to align with the corporate image. Update CRM System records during daily calling activities. Prepare appointment booking in MS...

Customer Service Officer (Welcome IANG Graduates) About the role This is an exciting full-time opportunity to join Tianhe Global Management Limited as a Customer Service Officer based in Ngau Tau Kok Kwun Tong District. In this role, you will be responsible for providing exceptional customer service and administrative support to our diverse client base. What...

Director, Data Analytics and CRM, Campaign Management Job Purpose This position is a pivotal role within our bank, responsible for driving the transformation and optimization of the campaign operation through both innovative MarTech and traditional tools and strategic planning. This position requires a visionary leader who can enhance campaign performance,...

Sales and Marketing Officer Our client is a well-developed beauty and healthcare distributor in the Greater China Region carrying brands of Adopt, Ampleur, BOH, Bring Green, Embryolisse, Fleurance Nature, Gemology, Klorane, Novexpert, Rene Furterer, Sampar, Saforelle, TalikaandWakemake. Now, they are recruiting one Sales and Marketing Officer for business...