Customer Service Officer

5 days ago


Kowloon, Hong Kong SAR China Tianhe Global Management Limited Full time

Customer Service Officer (Welcome IANG Graduates) About the role This is an exciting full-time opportunity to join Tianhe Global Management Limited as a Customer Service Officer based in Ngau Tau Kok Kwun Tong District. In this role, you will be responsible for providing exceptional customer service and administrative support to our diverse client base. What you'll be doing Handling customer inquiries and requests via phone, email or in-person interactions Processing customer requests in a timely and accurate manner Providing information about our services and policies Maintaining accurate customer records and data in our systems Assisting with other administrative tasks as required to support the customer service function What we're looking for Previous experience in a customer service or client-facing role Excellent communication and interpersonal skills Strong problem-solving and decision-making abilities Proficient in using customer relationship management (CRM) systems Ability to work effectively in a team and independently Attention to detail and a commitment to providing high-quality service What we offer At Tianhe Global Management Limited, we value our employees and offer a range of benefits to support your professional and personal development. These include: Competitive salary and performance-based bonuses Comprehensive health insurance and wellness programs Generous annual leave and sick leave entitlements Opportunities for career advancement and skill development Collaborative and supportive work environment About us Tianhe Global Management Limited is a leading provider of comprehensive business solutions and services. Our mission is to empower our clients to achieve their goals through innovative and tailored solutions. With a team of dedicated professionals and a commitment to excellence, we strive to be the trusted partner of choice for businesses across various industries. Apply now to join our growing team and be a part of our success story. Unlock job insights Salary match Number of applicants Skills match Your application will include the following questions: Which of the following statements best describes your right to work in Hong Kong? Which of the following Customer Relationship Management (CRM) systems do you have experience using? Which of the following languages are you fluent in? To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage. #J-18808-Ljbffr



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