Assistant CRM Manager

3 days ago


Kowloon, Hong Kong SAR China Kabushikigaisha Limited Full time

Report to CRM Manager for the planning and execution of CRM offers and campaigns. Identify member segments and design segmented journeys to meet business needs. Develop and implement exclusive member experiences for top tier members. Provide insights from member data and campaign performance analysis to optimize member initiatives. Work closely with Marketing team to align CRM strategies. Manage external vendors or partners for campaign delivery when needed. Explore and develop joint promotion opportunities with third parties. Support CRM system enhancements and member journey improvements. Requirements Degree in Marketing, Business, or related discipline. 3–5 years of experience in CRM campaign management or loyalty programs. Strong analytical skills and experience with customer segmentation. Creative mindset with a passion for delivering premium member experiences. Excellent project management and stakeholder communication skills. Familiarity with CRM systems and marketing automation tools. Knowledge in SQL and Power BI is a plus. Candidates with less experience will be considered for the position of Senior CRM Officer. Interested parties please send a full resume with EXPECTED salary by clicking APPLY NOW . All personal data collected is straightly confidential and will be used for recruitment purpose only. #J-18808-Ljbffr



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