Officer/ Assistant Officer – Customer Service
6 days ago
Officer/ Assistant Officer – Customer Service (Call Centre) Handle both verbal and written enquiries, requests and complaints from customers through inbound/outbound calls, email, WhatsApp or WeChat tactfully and professionally to align with the corporate image. Update CRM System records during daily calling activities. Prepare appointment booking in MS operations system. Coordinate with other internal/external parties. Responsible for case investigation. Establish good customer relationships by providing professional customer care services. Handle ad hoc assignments and other duties as required. Working hour 5 Days work per week 9am to 6pm Working location Kowloon Bay Requirements Form 5/ DSE or above; Matriculated or above with at least 2 years' customer service experience; Customer oriented; Excellent interpersonal, communication and problem solving skills; Communication skills in English/Putonghua will be an advantage; Knowledge in MS Office Applications include Chinese Word Processing; Knowledge in Electrical Appliance Product will be an advantage; Candidates with less experience may be considered as Assistant Officer. We offer competitive salary, discretionary bonus, medical insurance, provident fund, life and personal accident insurance, annual leave and staff purchase discount. Interested candidates please send your resume with salary expectation by email. #J-18808-Ljbffr
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CUSTOMER SERVICES OFFICER
6 days ago
Kowloon, Hong Kong SAR China SOGO Hong Kong Co Ltd Full timeCustomer Service Officer Handle customers' enquiries and complaints (face-to-face, phone and email) Provide immediate support for customers Assist day-to-day operation of the Concierge / VIP Service Center / eStore collect centre / Call Center Shift duties are required and may need to work overtime according to actual needs Assist ad hoc tasks as assigned by...
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ASSISTANT CUSTOMER SERVICE OFFICER
6 days ago
Kowloon, Hong Kong SAR China Harriman Property Management Limited Full timeAssistant Customer Service Officer (Residential) Harriman Property Management Limited (PMC Licence Number: C- ) , a wholly‑owned subsidiary of Wheelock Properties, is a leading property management company in Hong Kong. With a history spanning over 55 years, our commitment to quality service has been recognised through numerous industry accolades, awards...
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Customer Service Officer
6 days ago
Kowloon, Hong Kong SAR China Ultra Active Technology Limited Full timeSelling Audio Visual, Video Conference and Smart Office solutions to large companies. Duties Provide Maintenance Renewal Proposals to customers. Monitor equipment maintenance expiry dates. Office administration, e.g., document filing, update records. Assist customer service and administration supervisors. Job Requirements Degree/Higher Diploma/Diploma in...
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Customer Service Officer
6 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeOur client is a fast-growing and modern renovation company, they invite bright and energetic candidate for the following vacancy: Customer Service Officer RESPONSIBILITIES Contact and handle customer enquiry Identify inquiry and assign to sales Build system to monitor the process of renovation project Assist sales department to achieve sales target Identify...
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(Senior) Customer Service Officer
6 days ago
Kowloon, Hong Kong SAR China Superhub Limited Full timeJoin a leading company in the growing Cloud Computing industry! We are looking for a Customer Service Officer to support clients in onboarding and managing their cloud services. You will be the first point of contact for subscription and billing inquiries, providing friendly and professional assistance. Training will be provided on Microsoft cloud products...
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Customer Service Officer
6 days ago
Kowloon, Hong Kong SAR China Zircon Securities (HK) Limited Full timeResponsibilities Handle customer inquiries, complaints, and escalations in a timely and professional manner, implementing resolutions to maintain high levels of client satisfaction. Handle client account opening processes, ensuring accuracy, efficiency, and adherence to SFC requirements. Coordinate and execute market-related activities, including promotional...
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Senior Officer
2 days ago
Kowloon, Hong Kong SAR China Chow Tai Fook Life Insurance Company Limited Full timeSenior Officer / Officer, Customer Services Add expected salary to your profile for insights Chow Tai Fook Life Insurance Company Limited (Incorporated in Bermuda with limited liability ; “CTF Life” is proud of its rich, nearly 40-year legacy in Hong Kong. CTF Life is a wholly-owned subsidiary of NWS Holdings Limited and one of the most well-established...
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Officer/ Senior Officer
4 days ago
Kowloon, Hong Kong SAR China Hong Kong Ticketing (International) Limited Full timeOfficer/ Senior Officer - Customer Services Deliver excellent service based on customer service protocol and ensure customer satisfaction via telephone calls, WhatsApp and/or in-person Cooperate with other teams to ensure timely resolution of customer requests and problems for ticketing enquiries Provide general administrative and clerical support To perform...
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Customer Service Officer, SME Banking
4 days ago
Kowloon, Hong Kong SAR China DBS Full timeJob Description - Customer Service Officer, SME Banking (WD79684) Job Description Customer Service Officer, SME Banking - ( WD79684 ) Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance,...
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Customer Services Officer
6 days ago
Kowloon, Hong Kong SAR China Sun Job Consultants Full timeCustomer Services Officer Our client is dedicated to making Hong Kong trouble-free/unfinished decorations. It’s the leader of the Hong Kong Internet decoration industry, the decoration guy will bring new changes to the traditional decoration and home furnishing fields through the O2O model, continue to create value for users, and lead the development of...