Relationship Manager, SME

5 days ago


Hong Kong Island, Hong Kong SAR China Airwallex (Hong Kong) Limited Full time

Add expected salary to your profile for insights We hire successful builders with founder‑like energy who want real impact, accelerated learning, and true ownership. You bring strong role‑related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end‑to‑end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next. About the team Airwallex aspires to partner with the most ambitious businesses globally. The SME & Growth sales team is where this partnership begins. Your primary focus will be bringing on new SME customers and leveraging your skills in pitching, negotiating, and driving internal processes to set up our partnerships for success. We are looking for someone who has a passion for building relationships, selling, and negotiating, and a desire to revolutionise the way companies transact globally. If you have a customer‑first mentality, are solution‑focused, obsessively curious about everything, and have the desire to make an impact and grow yourself, our market, and our customers, then you have found your calling. With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you Internal Title: Account Executive, SME & Growth Responsibilities Be accountable for increasing revenue and new client acquisition. Owning the full sales cycle and territory management from prospecting to close. Ensure the best customer experience and onboarding process for new customers, and own the initial customer ramp‑up period. Representing Airwallex at client meetings and events. Maintain a database of current and potential customers using our CRM system along with meticulous CRM usage and forecasting. You are success‑oriented and hold yourself accountable for delivering key outcomes. You consistently "go the extra mile" in your work and are willing to do what needs to be done to achieve results. Requirements 4+ years of sales experience, preferably selling a technical / financial product, with a track record of top performance, preferably in business development and outbound sales. Strong inside and outbound sales experience. You will have excellent presentation, communication, and solution‑selling skills (directly tailored to customer needs) and experience in identifying and influencing multiple key decision‑makers and stakeholders. Ability to understand complex technical requirements and craft solutions across multiple products. Proven ability to lead complex negotiations involving bespoke commercial agreements and multi‑product sales, progressing opportunities through a multi‑stage sales cycles. You display strong analytical skills and an organized way of working. Superior verbal and written communication skills in English, Cantonese, and Mandarin. #HongKong #J-18808-Ljbffr



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