Head of IT
4 months ago
Renowned retail corporation in Hong Kong and regional
Job Description- This Head of Retail Information Technology (Hong Kong) is for Group Information Technology – Retail HK.
- Manage the IT services teams to provide direct support to the business units to achieve greater customer satisfaction.
- Manage the team to implement the defined IT blue print for sustainable customer service.
- Lead the team to enhance service process and define workflow with the business.
- Review the priority and resources on delivering IT support services.
- Maintain the platform for 3rd level support from GIT.
- Manage the vendors in carrying out the out-sourced support services.
- Degree in Information Technology or related disciplines.
- At least 12 years experience in IT field and with 5 years in managerial role.
- Experience in project management, vendor selection and management.
- Good communication and presentation skills with strong leadership skills.
- Possess excellent analytical and problem-solving skills.
- Fluent in both written and spoken English and Chinese including Mandarin.
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