Operation Executive/Senior Operation Executive, ORSO ePension Services

5 days ago


Kowloon, Hong Kong SAR China iFAST ePension Services Limited Full time

Operation Executive / Senior Operation Executive, ORSO ePension Services iFAST ePension Services Limited is a subsidiary of iFAST Corporation Ltd., which is listed on Singapore’s SGX-ST Mainboard. We support and empower our pension partners in their digital transformation to achieve better customer engagement, enhanced operational efficiencies, and improved decision‑making. We also provide step‑by‑step assistance for the transfer of existing pension schemes, encompassing processes such as data migration, operational onboarding, and client communications, while ensuring a seamless transition. We are seeking an Operation Executive/Senior Operation Executive to join our rapidly growing fintech platform business startup in the Pension Industry. The successful candidate will be responsible for participating in the platform development and testing, handling the day‑to‑day operations, and ensuring that service standards are met after the platform is in operation. The ideal candidate should have a keen interest in pension administration and operations. Responsibilities Participate in the development of a fintech platform for the Pension industry. Responsible for UAT for web‑based applications, and system‑generated correspondence. Identify operational inefficiencies, advise senior management on insights, and work with the project team to implement process‑improvement initiatives to increase efficiency and scalability. Handle day‑to‑day operations of the pension department, ensuring efficient and effective service delivery after services in operation. Ensure compliance with regulatory and internal policies and procedures. Collaborate with cross‑functional teams to ensure seamless service/document delivery and execution of platform releases and updates. Responsible for securely handling and delivering time‑sensitive documents including cheques to banks, letters to post offices, and confidential materials to client offices if needed. Requirements 1‑3 years of experience in pension services, fintech, or investment‑related industry. Higher diploma/associate degree or above in any discipline. Experience in pension (ORSO, Macau PPF and CPF) is preferred. Familiar with operational requirements, regulatory compliance, and related technology trends and challenges. Attentive to detail in a fast‑paced environment. Candidates with more experience may be considered for the position of Senior Executive, ORSO ePension Services. Fresh graduates are welcome to apply. We offer Attractive remuneration. 5‑day working week. Performance bonus and shares. Education, sports allowance. Our company is an equal opportunities employer and welcomes applications from all qualified candidates. Information provided will be treated with strict confidentiality and be used for the purpose of selection only. Applicants who are not invited for an interview within 10 weeks may consider their applications unsuccessful. The personal data of unsuccessful applicants will be destroyed within 12 months. #J-18808-Ljbffr



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