Head, Operational Execution
24 hours ago
We are currently seeking a high calibre professional to join our team as a Head, Operational Execution. In this role you will be responsible for Commercialization: Own commercialization of growth‑critical platforms like PowerPlatform and Knowledge Management System including building & tracking relevant OKRs, embedding usage. Commercialize the benefits of other capabilities delivered via the Servicing SVS ensuring OKRs are met. Contact Center Integration: Lead the integration of Contact Centers, collaborating closely with Market and Global Insurance teams. Oversee the execution of the future Target Operating Model, including integration with the broader ICOE team. Contact Center Transformation Program (CCT): Represent the interests of HSBC Insurance HK in the global flagship initiative, CCT. Facilitate implementation of essential capabilities by collaborating with Global Tech, Contact Centre, AMH RBW, and Insurance teams. Oversee the Third‑Party Engagement Model for Insurance Operations: Implement the newly developed framework to manage third‑party relationships across the franchise, collaborating closely with Insurance Operations, the Insurance CCO, and GTPM teams to ensure compliance with FIM, regulations, and DIMs. Manage actions on behalf of the Head of Operations: Collaborate with various sub‑teams to ensure timely resolution of issues from MSIIs. Develop a robust tracking system to provide effective risk oversight and deliver relevant reports/papers to forums such as the First Line of Defense Forum, CCO teams, and/or the INHK ExCo ORSO integration: Own the ORSO integration including oversight of the outsourcing to a third party and integration of residual teams within the broader HSBC eco‑system. Oversee/ manage the ORSO administration activities post the movements. To be successful you will need to be Organized, Autonomous with excellent communication & interpersonal skills. Ability to learn quickly, contextualize and implement driving efficiencies in parallel. Analytical and able to identify, define and practice creative problem solving. Ability to collaborate across different teams and businesses. Proven ability of stakeholder management, resource mobilization and interaction with internal & external parties across varying levels of seniority. Strong documentation skills including papers, presentations, etc. Ability to articulate the position in a concise manner. Ability and drive to successfully deliver multiple, wide‑ranging priorities, under stringent time pressures. Experience in project and risk management capabilities with a positive can‑do attitude. Operations experience would be a plus Opening up a world of opportunity HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited. #J-18808-Ljbffr
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Head of Operational Excellence
24 hours ago
Kowloon, Hong Kong SAR China HSBC Full timeA leading global bank based in Hong Kong is seeking a Head of Operational Execution. This role involves overseeing key operational integrations, leading transformation programs, and ensuring effective stakeholder management. The ideal candidate should possess excellent communication and analytical skills, along with a proven track record in project...
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Kowloon, Hong Kong SAR China Bullish Full timeHead of Execution, Trading Execution Engineering Add expected salary to your profile for insights About Bullish Bullish is an institutionally focused global digital asset platform that provides market infrastructure and information services. These include: Bullish Exchange – a regulated and institutionally focused digital assets spot and derivatives...
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Head of Corporate Services
24 hours ago
Kowloon, Hong Kong SAR China The Hong Kong Student Aid Society Limited Full timeA local non-profit organization in Hong Kong is seeking a Head of Corporate Services. The successful candidate will oversee Finance, HR, IT, and Administration, ensuring compliance with statutory reports and providing professional advice to the Executive Committee. Candidates should have a degree in Accounting, Finance, or similar, alongside a minimum of 10...
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Kowloon, Hong Kong SAR China Bullish Full timeA global digital asset platform seeks a Head of Execution to lead trading execution engineering. This role involves architecting trading systems and managing a team of Java developers across multiple locations. Suitable candidates should have over 13 years of experience in Java backend engineering, particularly in low-latency systems. The position offers the...
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Head of Retail Growth
24 hours ago
Kowloon, Hong Kong SAR China Momax Technology (Hong Kong) Limited Full timeA leading consumer electronics brand in Hong Kong is seeking a Head of Retail Business to lead and drive retail operations. The ideal candidate will have over 8 years of experience in retail management, exceptional strategic and analytical thinking abilities, and a strong focus on customer service. This full-time role is based in the Lai Chi Kok Sham Shui Po...
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Kowloon, Hong Kong SAR China Webull Securities Limited Full timeA licensed digital brokerage platform in Hong Kong is seeking a Head of Operations to oversee daily brokerage operations, including account opening and fund management. The role involves defining KPIs, implementing robust SOPs, and managing a team to ensure compliance with regulatory standards. The ideal candidate should have 8-12 years of experience in...
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Kowloon, Hong Kong SAR China Webull Securities Limited Full timeHead of Operations – Licensed Digital Brokerage Platform Oversee daily brokerage operations including account opening, fund management, trade settlement, reconciliation, and transaction monitoring. Define and track KPIs to ensure service quality, timeliness, and internal control standards are met. Implement robust SOPs and risk controls in compliance with...
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Head Chef Thai and Vietnamese Cuisine
5 days ago
Kowloon, Hong Kong SAR China Rising Sun Concepts Ltd Full timeHead Chef - New Thai-Vietnamese Restaurant We are opening an exciting new Thai-Vietnamese restaurant in the heart of a blooming HK District. Our concept blends the vibrant flavors of Bangkok with the fresh, aromatic herbs of Hanoi. We are looking for a talented Head Chef to lead our kitchen and bring this vision to life. Key Responsibilities Create and...
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Kowloon, Hong Kong SAR China China Construction Bank (Asia) Corporation Limited Full timeDeputy Team Head of Branch Sales Executive, Consumer Banking Add expected salary to your profile for insights Assist the Head of Branch Sales Executives in consolidating sales data to review the business status and identify areas for improvement. Generate reports and provide analysis on sales performance, market trends, and customer behavior. Develop...
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Head of Operations
5 days ago
Kowloon, Hong Kong SAR China Sushi Express (Hong Kong) Co., Limited Full timeOperations Manager – Fast Food, Grab-and-Go, Bento, Sushi 30‑50k Responsibilities Develop and implement comprehensive operation strategies, procedures, and goals to enhance productivity and business performance. Analyze financial data and market trends to provide actionable insights for strategic decision‑making. Lead and motivate the operations...
