Senior Executive/ Executive, MPF Operations
5 days ago
Senior Executive/ Executive, MPF Operations Add expected salary to your profile for insights iFAST ePension Services Limited is a subsidiary of iFAST Corporation Ltd., which is listed on Singapore’s SGX-ST Mainboard. We support and empower our pension partners in their digital transformation to achieve better customer engagement, enhanced operational efficiencies, and improved decision‑making. We also provide step‑by‑step assistance for the transfer of existing pension schemes, encompassing processes such as data migration, operational onboarding, and client communications, while ensuring a seamless transition. About the Role We are looking for a detail‑oriented and proactive individual to join our Operations team. In this role, you will play a key part in ensuring the smooth execution of MPF processes and daily administrative tasks. Whether you’re a fresh graduate or an experienced professional, this position offers an excellent opportunity to grow within the pension and financial industry while contributing to the delivery of high‑quality services. Key Responsibilities Oversee daily MPF operations, including member onboarding, contributions, investment directives, transfers, and withdrawals, ensuring precision and adherence to established digital workflows. Prepare and streamline meeting materials for internal and external engagements, facilitating effective follow‑ups to ensure optimal coordination. Conduct User Acceptance Testing (UAT) for our systems, pinpointing issues and collaborating with tech teams to enhance system functionality. Tackle ad‑hoc projects and tasks with agility and a proactive mindset, embracing challenges as opportunities for improvement. Requirements Fresh graduates are encouraged to apply 1‑3 years of experience in the pension or financial sectors is advantageous but not essential. A bachelor’s degree or an equivalent blend of education and experience is preferred. Strong interest in digital tools and technologies, and experience in in‑house system migration projects would be an advantage. Exceptional attention to detail with the ability to juggle multiple priorities in a fast‑paced environment. Strong analytical, interpersonal, and communication skills. Proficiency in both spoken and written Chinese and English at a business level is essential. Digital‑savvy mindset, capable of conceptualizing complicated ideas and communicating effectively with technical teams. Candidates with more extensive experience may be considered for the Senior Executive, Operations role. Our offer Attractive remuneration; 5 to 5.5 day working week on a rotational basis; 27 days annual leave for Operations role; Medical, dental and life Insurance; Performance bonus and company shares; Education allowance and monthly sports allowance. Learn more about the businesses of iFAST HK FSMOne HK: Our company is an equal opportunities employer and welcomes applications from all qualified candidates. Information provided will be treated with strict confidentiality and be used for the purpose of selection only. Applicants who are not invited for an interview within 10 weeks may consider their applications unsuccessful. The personal data of unsuccessful applicants will be destroyed within 12 months. #J-18808-Ljbffr
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MPF Operations Senior Executive
5 days ago
Kowloon, Hong Kong SAR China iFAST ePension Services Limited Full timeA leading pension service provider in Hong Kong is seeking a Senior Executive/Executive for MPF Operations. This role is ideal for detail-oriented individuals, whether fresh graduates or experienced professionals. Responsibilities include overseeing daily MPF operations, conducting User Acceptance Testing, and facilitating efficient communication. A...
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MPF Centre Frontline Service Executive
5 days ago
Kowloon, Hong Kong SAR China HKT Enterprise Solutions Full timeA leading service provider in Hong Kong is seeking a Customer Service Executive to provide front-line service at their center. The ideal candidate will have at least 1 year of relevant experience and strong communication skills. Responsibilities include assisting customers with inquiries about MPF and promoting digital solutions. The role offers a...
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Kowloon, Hong Kong SAR China iFAST ePension Services Limited Full timeOperation Executive / Senior Operation Executive, ORSO ePension Services iFAST ePension Services Limited is a subsidiary of iFAST Corporation Ltd., which is listed on Singapore’s SGX-ST Mainboard. We support and empower our pension partners in their digital transformation to achieve better customer engagement, enhanced operational efficiencies, and...
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Kowloon, Hong Kong SAR China iFAST ePension Services Limited Full timeA financial services company in Hong Kong is seeking a Senior Executive for its Customer Service Excellence Assurance Team. The role involves handling customer inquiries related to MPF operations while providing high-quality service. Candidates should be fluent in English and Cantonese, with 1-3 years of customer service experience. The position offers an...
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Kowloon, Hong Kong SAR China iFAST ePension Services Limited Full timeSenior Executive/Executive, Customer Service Excellence Assurance Team iFAST ePension Services Limited is a subsidiary of iFAST Corporation Ltd., which is listed on Singapore’s SGX-ST Mainboard. We support and empower our pension partners in their digital transformation to achieve better customer engagement, enhanced operational efficiencies, and improved...
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