Customer Service Officer, Call Centre

Customer Services Associates (Call Team) Handle general call center duties including incoming calls, WhatsApp and WeChat arrangements Ensure that calls and emails are handled according to the company’s service level with a professional manner Answer / follow up patient’s inquiry and appointment booking Any assigned responsibilities by supervisor...

Customer Service Assistant (Call Centre / Hotline) We are looking for an energetic professional with firm commitment to excellence to fill the post of Customer Service Assistant (Call Centre / Hotline). Responsibilities Respond to incoming calls and assist customers with their questions, concerns, and requests in a timely manner Refer the received enquiries...

Assistant Call Centre Manager (Inbound Call-Banking) (Secondment contract) Provide multichannel customer service to local and overseas customers including the handling of calls, emails, online chats and enquires from various online channels. Handle customer requests and resolve customer complaints to ensure customer satisfaction. Solicit business...

A leading insurance firm in Hong Kong is seeking a Customer Service Officer for its call centre. The successful candidate will conduct outbound and inbound calls, resolve grievances, and provide administrative support in a non-sales environment. Applicants should have over 1 year of relevant experience in insurance or customer service, strong communication...

A leading financial services firm is seeking an Assistant Call Centre Manager to enhance customer service operations. The role involves managing inbound calls and resolving complaints to ensure satisfaction. Candidates must possess at least 2 years of call centre experience, excellent communication skills, and fluency in Chinese and English. Shift duty is...

Customer Service Officer (Night shift, 5-day work) The Night Shift Receptionist provides essential front‑line support during evening hours, ensuring smooth operations of the veterinary hospital. The role involves delivering exceptional customer service, managing client communications, scheduling appointments, and supporting the team to maintain a welcoming...

Position Responsibilities Handle enquiries and requests of group medical, individual financial and wealth management products arising from customers. Handle and resolve customer queries and requests via phone and email on products and services in a professional manner with tactful customer service skills. Provide support to management and recommend...

Customer Services Officer - Insurance (Up to $24k/mth) Working schedule: Monday to Friday and Alternate Saturday: 09:00 to 21:00 1 year renewable contract Location: Kwun Tong Job Responsibilities Handle inbound and/or outbound calls via hotline/call centre Resolve customer/advisor problem and complaint in a timely and professional manner Provide one-stop...

A leading service provider in Hong Kong is seeking a Customer Service Assistant to join their Call Centre team. The ideal candidate will have strong communication skills and at least 1 year of experience in customer service. Responsibilities include responding to incoming calls, assisting customers, and providing administrative support. Candidates should be...

Customer Services Officer - Insurance (Up to $24k/mth) Apply for the Customer Services Officer - Insurance (Up to $24k/mth) role at Chandler Macleod . Location: Kwun Tong Employment type: Full-time Seniority level: Not Applicable Job Function: Customer Service Industries: Insurance and Insurance Agencies, Brokers Schedule: Monday to Friday and Alternate...