Inbound Banking Call Centre Lead — Assistant Manager

Assistant Call Centre Manager (Inbound Call-Banking) (Secondment contract) Provide multichannel customer service to local and overseas customers including the handling of calls, emails, online chats and enquires from various online channels. Handle customer requests and resolve customer complaints to ensure customer satisfaction. Solicit business...

A leading insurance firm in Hong Kong is seeking a Customer Service Officer for its call centre. The successful candidate will conduct outbound and inbound calls, resolve grievances, and provide administrative support in a non-sales environment. Applicants should have over 1 year of relevant experience in insurance or customer service, strong communication...

Customer Service Officer, Call Centre (20‑24K) Contract Customer Service Officer (Call Centre) – Insurance, Non‑Sales Responsibilities Conduct outbound/inbound calls and provide administrative support to conservation initiatives. Resolve customer grievances in a timely and professional manner. Provide administrative support to the team as assigned....

Customer Service Assistant (Call Centre / Hotline) We are looking for an energetic professional with firm commitment to excellence to fill the post of Customer Service Assistant (Call Centre / Hotline). Responsibilities Respond to incoming calls and assist customers with their questions, concerns, and requests in a timely manner Refer the received enquiries...

Add expected salary to your profile for insights Responsibilities Manage the daily running of the call centre. Monitor team performance to ensure all call activities comply with company rules and regulatory requirements. Oversee daily call center operations, ensuring high-quality customer service. Manage and train a team of call center agents, fostering a...

Customer Services Associates (Call Team) Handle general call center duties including incoming calls, WhatsApp and WeChat arrangements Ensure that calls and emails are handled according to the company’s service level with a professional manner Answer / follow up patient’s inquiry and appointment booking Any assigned responsibilities by supervisor...

A leading international bank is seeking a Specialist in Securities Trading for their Client Centre in Hong Kong. This role focuses on managing client contacts through inbound and outbound calls related to securities and general banking products. The ideal candidate should possess extensive knowledge of customer service, securities trading, and banking...

Specialist, Securities Trading, Client Centre 2 days ago Be among the first 25 applicants Specialist role supporting the handling of client contacts received through inbound and outbound calls related to securities products, investment products and insurance, as well as general banking products. Responsibilities Ensure professional, efficient and quality...

Customer Care Officer - Life Insurance (Up to 24K/mth) Handle inbound and/or outbound calls via hotline/call centre Provide support/information on Life Insurance products Job Responsibilities Handle inbound and/or outbound calls via hotline/call centre Provide support/information on Life Insurance products Job Requirements High Diploma or above At least 2+...

Specialist, Securities Trading, Client Centre Add expected salary to your profile for insights. Strategy The position mainly supports the handling of client contacts received through inbound and outbound calls including securities product, other investment products and insurance (if appropriate). It also supports call handling to general banking product....