Call Center

A leading travel service provider based in Hong Kong is seeking a Call Center Manager to oversee daily operations and manage a team of agents. The ideal candidate will have 4 years of call center experience, including supervisory roles, and possess strong leadership and communication skills. This position requires proficiency in call center software and...

A leading beauty service provider is seeking a Call Center Manager to elevate customer service and lead a dynamic team in Hong Kong. The ideal candidate will have 3 years of call center experience, strong leadership skills, and a background in the beauty industry is advantageous. Responsibilities include enhancing customer experiences, training staff, and...

Call Center Executive (Insurance/Medical) Our client, a well-known company, is seeking a high-caliber individual to join their team as a Call Center Executive. Job Descriptions: Participate in various marketing campaigns to promote Bupa’s products and services. Provide customer-centric services to support company growth. Handle sales inquiries and deliver...

A leading healthcare group in Hong Kong is seeking a Call Centre Manager to oversee operations in their outbound center. This role involves leading a team, ensuring compliance with standards, and delivering exceptional customer service. Candidates should have at least 4 years of call center experience, with 1 year in a supervisory role, along with strong...

An esteemed hotel brand in Hong Kong is seeking a Telephone Services Agent for its call center. The successful candidate will provide prompt and accurate communication services and maximize guest satisfaction by delivering standardized guest services. Qualifications include a graduate degree in Hospitality Management or a related discipline and preference...

Telephone Services Agent (Hotel Call Center) Add expected salary to your profile for insights 2016 - 2025 Three MICHELIN Stars – T'ang Court 2004 - 2024 Caring Company Award 2020 The Best of The Best Masterchef – T’ang Court 2016 Travel+Leisure Best Top 5 Hotels in Hong Kong Responsibilities Provide prompt and accurate telephone communication services...

A well-known company in Hong Kong is seeking a high-caliber individual to join their team as a Call Center Executive. Responsibilities include participating in marketing campaigns, providing customer-centric services, handling sales inquiries, and developing positive client relationships. The ideal candidate should have at least 1 year of relevant...

Call Centre Manager (Outbound Centre- 5 day work) Job Summary: Are you ready to elevate your career in a dynamic environment? Join our team as a Call Center Manager, where you’ll lead and inspire our call center staff to deliver outstanding customer service. In this role, you’ll oversee daily operations, monitor performance, and foster a positive team...

Customer Service Advisor, Claims Enquiry (Call Center) Responsibilities Deliver pre‑authorization results to members and handle enquiries throughout the pre‑authorization process in a professional and timely manner. Address members’ enquiries regarding pre‑authorization and claims details effectively and maintain satisfactory customer service...

A leading consultancy firm in Hong Kong is looking for a customer service professional to handle insurance enquiries over the phone. Candidates with a call centre background in banking or insurance are preferred. The role requires excellent communication skills in Chinese, Mandarin, and English. Applicants should be degree holders or have equivalent...