Customer Service Assistant
10 hours ago
Customer Service Assistant (Call Centre / Hotline) We are looking for an energetic professional with firm commitment to excellence to fill the post of Customer Service Assistant (Call Centre / Hotline). Responsibilities Respond to incoming calls and assist customers with their questions, concerns, and requests in a timely manner Refer the received enquiries and complaints to the responsible business units and/or teams in order to ensure a smooth internal operation Provide administrative support in the Call Centre Perform other ad‑hoc tasks as assigned Shift duty with night shift allowances provided Requirements DSC or above in any discipline and with at least 1 year relevant experience in hotline/call centre/customer service fields; possession of a valid Security Personnel Permit is a plus Good command of English, Cantonese and Mandarin People‑oriented with good communication skills Good PC skills and knowledge in Chinese word processing Immediate availability is highly preferred Fresh graduates welcome For interested applicants, please send your resume with availability, present and expected salary by clicking “APPLY NOW” button below. (Personal data collected will be used for recruitment purpose only) #J-18808-Ljbffr
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Kowloon, Hong Kong SAR China BUILT-IN PRO Limited Full timeResponsibilities Oversee daily customer service operations to ensure all enquiries are handled promptly and professionally via phone, WhatsApp and other communication channels. Handle escalated cases including delivery issues, installation arrangements, order changes, cancellations and returns. Monitor service standards and ensure compliance with company...
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Customer Services Assistant
4 days ago
Kowloon, Hong Kong SAR China BIBO Limited Full timeResponsibilities Provide clerical support including handling corporate client’s case/related documents. Coordinate with internal parties for client’s inquiries either by phone or electronically. Keep record of client’s interactions and transactions. Provide feedback on the efficiency of the customer service process. Qualifications Higher Diploma in any...
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Assistant Customer Service Officer
2 weeks ago
Kowloon, Hong Kong SAR China K11 Concepts Limited Full timeAdd expected salary to your profile for insights Provide premium customer services and handle customers' enquiries & complaints Support in-mall daily operations such as promotions, exhibition, events, and KLUB 11 membership program Assist with other ad-hoc duties as assigned Requirements DSE or above, certificate holder in Hospitality Management, Property...
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Customer Service Assistant
2 weeks ago
Kowloon, Hong Kong SAR China Hong Kong China Chess School Limited Full timeCustomer Service Assistant (Full Time/ Part Time) Hong Kong China Chess School is one of the leading kids development schools in HK. Established in 2007, it has numerous branches located in different districts and is committed to developing our students’ learning attitude and brain ability. To accommodate our fast expansion plan, we are currently seeking...
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Customer Service Manager
2 weeks ago
Kowloon, Hong Kong SAR China International Dental Center Full timeOverview Join a leading dental clinic in Hong Kong and be part of a dynamic supportive working environment. We are looking for a customer service manager to play a vital role in enhancing our patient experience and ensuring our services reflect our brand values and reputation. Responsibilities Manage a team of reception officers and customer service...
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Customer Service Ambassador
6 days ago
Kowloon, Hong Kong SAR China Standard Chartered Bank (Hong Kong) Ltd Full timeResponsibilities Provide quality services and assist up‑selling and cross‑selling financial products/services to customers transacting at branches. Assist the Senior Branch Operations & Service Manager to achieve and exceed business targets set. Control and administer the daily operations of the Branch / Priority Banking Centre. Ensure that efficient and...
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Customer Service Ambassador
4 days ago
Kowloon, Hong Kong SAR China Leadingnation Full timeJob SummaryStrategy To provide quality services and to assist up‑selling and cross‑selling financial products/services to customers transacting at branches. To assist the Senior Branch Operations & Service Manager to: Achieve / exceed the business targets set. Control and administer the daily operations of the Branch / Priority Banking Centre. Ensure...
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Assistant Customer Services Manager
2 days ago
Kowloon, Hong Kong SAR China K. Wah International Holdings Ltd Full timeK. Wah International Holdings Limited ("KWIH") , listed in Hong Kong in 1987, is an integrated property developer and investor with a foothold in Hong Kong, the Yangtze River Delta and Pearl River Delta regions. KWIH encompasses a portfolio of premium residential developments, Grade‑A office towers, retail complexes, hotel and serviced apartments. As one...
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Assistant Customer Service Manager
2 weeks ago
Kowloon, Hong Kong SAR China Cornerstone Technologies Holdings Limited Full timeCornerstone is the Company at leading position in EV charging services industry. We are now looking for a high caliber like you to join us to fast‑track your career with us. Responsibilities Ensure all customer service handling procedure is in compliance with company policies and SOP. Provide excellent customer service via all channels (omni-chat, hotline...
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Customer Service Ambassador
4 days ago
Kowloon, Hong Kong SAR China Standard Chartered Full timeJob Summary Provide quality services and assist up‑selling and cross‑selling financial products/services to customers transacting at branches. Assist the Senior Branch Operations & Service Manager, achieve and exceed business targets, control and administer daily operations of the Branch / Priority Banking Centre, and ensure efficient and high‑quality...