Assistant Customer Service Officer
3 days ago
Add expected salary to your profile for insights Provide premium customer services and handle customers' enquiries & complaints Support in-mall daily operations such as promotions, exhibition, events, and KLUB 11 membership program Assist with other ad-hoc duties as assigned Requirements DSE or above, certificate holder in Hospitality Management, Property Management or related discipline preferred Prior work experience gained in customer service, hospitality, membership, retail brand or property management industry would be an advantage Proactive, Independent and able to work under pressure Good command of English and Chinese (Cantonese and Mandarin) (Personal data collected will be used for recruitment purpose only) Unlock job insights AI Job match analysis Salary match Number of applicants Application Questions What's your expected monthly basic salary? Which of the following statements best describes your right to work in Hong Kong? How many years' experience do you have as a customer service assistant? Do you have experience in administration? Have you worked in a call centre before? K11 Group was founded in 2008 by renowned entrepreneur Adrian Cheng, with the unique brand concept of Cultural Commerce, sustaining an ecosystem that caters to all walks of life. We blend three essential elements of Art • People • Nature throughout our brand. Through K11 Group, we aim to enrich the daily lives of next-generation consumers, and take them on a journey of imagination, creating experiences that exceed customers’ expectation, creating surprises and igniting curiosity. Part‑time – Property Assistant (Call Centre) The Hong Kong Jockey Club Sha Tin District, HK Kai Tak, Kowloon City District, HK What can I earn as a Customer Service Assistant #J-18808-Ljbffr
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CUSTOMER SERVICES OFFICER
5 days ago
Kowloon, Hong Kong SAR China SOGO Hong Kong Co Ltd Full timeCustomer Service Officer Handle customers' enquiries and complaints (face-to-face, phone and email) Provide immediate support for customers Assist day-to-day operation of the Concierge / VIP Service Center / eStore collect centre / Call Center Shift duties are required and may need to work overtime according to actual needs Assist ad hoc tasks as assigned by...
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ASSISTANT CUSTOMER SERVICE OFFICER
5 days ago
Kowloon, Hong Kong SAR China Harriman Property Management Limited Full timeAssistant Customer Service Officer (Residential) Harriman Property Management Limited (PMC Licence Number: C- ) , a wholly‑owned subsidiary of Wheelock Properties, is a leading property management company in Hong Kong. With a history spanning over 55 years, our commitment to quality service has been recognised through numerous industry accolades, awards...
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Kowloon, Hong Kong SAR China Gilman Group Limited Full timeOfficer/ Assistant Officer – Customer Service (Call Centre) Handle both verbal and written enquiries, requests and complaints from customers through inbound/outbound calls, email, WhatsApp or WeChat tactfully and professionally to align with the corporate image. Update CRM System records during daily calling activities. Prepare appointment booking in MS...
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Customer Service Officer
5 days ago
Kowloon, Hong Kong SAR China Ultra Active Technology Limited Full timeSelling Audio Visual, Video Conference and Smart Office solutions to large companies. Duties Provide Maintenance Renewal Proposals to customers. Monitor equipment maintenance expiry dates. Office administration, e.g., document filing, update records. Assist customer service and administration supervisors. Job Requirements Degree/Higher Diploma/Diploma in...
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(Senior) Customer Service Officer
5 days ago
Kowloon, Hong Kong SAR China Superhub Limited Full timeJoin a leading company in the growing Cloud Computing industry! We are looking for a Customer Service Officer to support clients in onboarding and managing their cloud services. You will be the first point of contact for subscription and billing inquiries, providing friendly and professional assistance. Training will be provided on Microsoft cloud products...
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Customer Service Officer
5 days ago
Kowloon, Hong Kong SAR China Zircon Securities (HK) Limited Full timeResponsibilities Handle customer inquiries, complaints, and escalations in a timely and professional manner, implementing resolutions to maintain high levels of client satisfaction. Handle client account opening processes, ensuring accuracy, efficiency, and adherence to SFC requirements. Coordinate and execute market-related activities, including promotional...
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Customer Service Officer
5 days ago
Kowloon, Hong Kong SAR China Delken Group Limited Full timeOur client is a fast-growing and modern renovation company, they invite bright and energetic candidate for the following vacancy: Customer Service Officer RESPONSIBILITIES Contact and handle customer enquiry Identify inquiry and assign to sales Build system to monitor the process of renovation project Assist sales department to achieve sales target Identify...
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Customer Service Officer, SME Banking
3 days ago
Kowloon, Hong Kong SAR China DBS Full timeJob Description - Customer Service Officer, SME Banking (WD79684) Job Description Customer Service Officer, SME Banking - ( WD79684 ) Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance,...
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Customer Service Officer
5 days ago
Kowloon, Hong Kong SAR China Infocast Limited Full timeAdd expected salary to your profile for insights As a major contact point with customers, follow up enquires, assist in forming client retention to ensure smooth account operations. Background: Infocast is the solution-providing vendor offering the one-stop-shop financial solution to our enterprise clients. Enterprise solution team is mainly facing banks as...
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Senior Officer
1 day ago
Kowloon, Hong Kong SAR China Chow Tai Fook Life Insurance Company Limited Full timeSenior Officer / Officer, Customer Services Add expected salary to your profile for insights Chow Tai Fook Life Insurance Company Limited (Incorporated in Bermuda with limited liability ; “CTF Life” is proud of its rich, nearly 40-year legacy in Hong Kong. CTF Life is a wholly-owned subsidiary of NWS Holdings Limited and one of the most well-established...