Insurance Call Centre Agent

General Insurance- Executive (Insurance Agent) Service delivery to clients/business partners including preparation of General Insurance Quotation & Renewal. Responsible for premium calculation & policy issuing. Job Requirements: 1-2 years of experience in the Insurance Agency / Broker Industry and familiarity with GI products is required. Insurance...

Customer Service Officer, Call Centre (20‑24K) Contract Customer Service Officer (Call Centre) – Insurance, Non‑Sales Responsibilities Conduct outbound/inbound calls and provide administrative support to conservation initiatives. Resolve customer grievances in a timely and professional manner. Provide administrative support to the team as assigned....

Customer Service Assistant (Call Centre / Hotline) We are looking for an energetic professional with firm commitment to excellence to fill the post of Customer Service Assistant (Call Centre / Hotline). Responsibilities Respond to incoming calls and assist customers with their questions, concerns, and requests in a timely manner Refer the received enquiries...

Assistant Call Centre Manager (Inbound Call-Banking) (Secondment contract) Provide multichannel customer service to local and overseas customers including the handling of calls, emails, online chats and enquires from various online channels. Handle customer requests and resolve customer complaints to ensure customer satisfaction. Solicit business...

Add expected salary to your profile for insights Responsibilities Manage the daily running of the call centre. Monitor team performance to ensure all call activities comply with company rules and regulatory requirements. Oversee daily call center operations, ensuring high-quality customer service. Manage and train a team of call center agents, fostering a...

Customer Services Associates (Call Team) Handle general call center duties including incoming calls, WhatsApp and WeChat arrangements Ensure that calls and emails are handled according to the company’s service level with a professional manner Answer / follow up patient’s inquiry and appointment booking Any assigned responsibilities by supervisor...

A leading financial services firm is seeking an Assistant Call Centre Manager to enhance customer service operations. The role involves managing inbound calls and resolving complaints to ensure satisfaction. Candidates must possess at least 2 years of call centre experience, excellent communication skills, and fluency in Chinese and English. Shift duty is...

Receptionist – HNW Centre(Permanent | Renowned Insurer) Job Highlights Renowned Insurer – High Net Worth Centre Client‑facing role with exposure to VIP & HNW clients Stable permanent position with staff benefits Professional working environment Fluent Cantonese + English required, Mandarin is a BIG advantage The Company Our client is a life insurer. To...

Answer telephone calls professionally and offers / handles any assistance required on all telephone related services, such as morning call service. Ensure all related equipment is functioning in order. Such as the PABX system, the computer printouts on all long-distance calls, the “FCS" interfaces system, the voicemail system, the “wake‑up call" system...

Customer Care Officer - Life Insurance (Up to 24K/mth) Handle inbound and/or outbound calls via hotline/call centre Provide support/information on Life Insurance products Job Responsibilities Handle inbound and/or outbound calls via hotline/call centre Provide support/information on Life Insurance products Job Requirements High Diploma or above At least 2+...