Human Resources Business Partner

5 days ago

Kowloon, Hong Kong SAR China Omnichat Limited Full time

Omnichat is the Business Partner and WhatsApp Business Solution Provider of META. Founded in 2017, Omnichat specializes in centralizing customers’ conversations from WhatsApp Business Platform, Facebook Messenger, Instagram, LINE, WeChat and website live chat into a single platform to enhance marketing optimization. By leveraging marketing automation and AI, CRM integration and customer 360 persona mapping, Omnichat is committed to empowering brands to achieve digital transformation as well as delivering personalized shopping experience. The company has built a solid reputation in serving 5,000+ local and international retail and e-commerce brands. Job Description We are looking for a detail-oriented and dependable HR professional to contribute to improving HR processes across different markets, and support our regional people operations. Collaborate with leaders and employees to identify and address HR-related challenges and opportunities. Assist in reviewing, updating and standardising HR policies and procedures across regions, ensuring alignment with local labour regulations. Participate in HR projects such as process optimisation, documentation updates, benefits review, and system enhancement initiatives. Work closely with cross-region HR teams to support smooth operational workflow. Provide daily HR operational support including recruitment coordination, onboarding, employee documentation, HR data updates and compensation-related preparation. Maintain HR data accuracy across systems and prepare regular HR reports for internal stakeholders. Provide first-line support for employee enquiries and elevate cases as appropriate. Job Requirements Bachelor degree in Human Resources, Business Administration, or a related field. 5+ years of experience in HR operations / HR generalist roles. Experience in IT or start-up environments is preferred. Exposure in cross-region HR services is a definite advantage. Proficient in Mac OS and Google Workspace. Detail-oriented, organised, able to manage multiple priorities independently. High sense of confidentiality and responsibility. Candidates with more experience may be considered for a senior position. Why You Should Join Us We work in a fun, collaborative open space where we encourage creativity and ideas flow freely. Flat structure environment, you will be able to work independently and present your own ideas. We provide guidance and mentorship to polish your business skills and entrepreneurship mindset. We are one of the standout tech startups in Hong Kong, targeting a huge opportunity in Asia. We offer attractive compensation packages to suitable candidates. Interested parties, please click "Apply Now" to submit your application including your present & expected salary. (Personal data collected will be used for recruitment purposes only.) Application Questions Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How many years' experience do you have in Human Resources (HR)? How many years' experience do you have in the IT industry? #J-18808-Ljbffr

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