IT Service Desk Coordinator | Frontline Support

SW8590 |20 Dec 2023 IT Service Desk Support Responsibilities: Provide frontline helpdesk support on IT-related issues through omni‑channel and log cases to a ticketing system. Account admin required. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors. Qualifications: Diploma or above in...

A technology consulting firm in Hong Kong is seeking an IT Service Desk Support professional to provide frontline helpdesk assistance for IT-related issues. This role involves logging cases, coordinating with internal and external parties, and assisting with other IT duties assigned by supervisors. Candidates should possess a diploma in Information...

Application Support Coordinator The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. With a media‑buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency. So, if you are talented,...

PLATFORM SUPPORT COORDINATOR The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media-buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency. So, if you are talented,...

About Us Established in 1944, Bangkok Bank is one of the largest regional banks in Southeast Asia. We are a leading bank in Thailand and a market leader in corporate and business banking serving large corporations and multinationals across a wide range of industries. Our international network includes more than 200 overseas branches in 14 economies –...

A leading regional bank in Hong Kong is seeking an IT Support Specialist to act as the frontline contact for end users, managing the Incident/Request Process effectively. The ideal candidate will have over 5 years of experience in service desk or technical support and possess strong knowledge of MS Office 365. You will be responsible for handling user...

An IT consulting firm in Hong Kong is seeking an IT Service Desk Support Engineer to manage hotline operations and provide frontline helpdesk support. Key responsibilities include handling service requests and troubleshooting IT-related issues. Candidates should possess a diploma in IT, one year of customer service experience, and strong communication skills...

IT Service Desk Support Engineer (Overnight) (19-23K) Responsibilities Sustain the Tier-1 hotline operation to fulfil customer contract requirement and scope of work. Handle incoming service requests, incidents, and problems via different communication channels such as phone, email. Provide frontline helpdesk support on IT-related issues through omni-channel...

SW8706 | 23 Sep 2024 IT Service Desk Support Engineer (Overnight) (19-22K) Responsibilities Sustain the Tier-1 hotline operation to fulfil customer contract requirement and scope of work. Handle incoming service requests, incidents, and problems via different communication channels such as phone, email. Provide frontline helpdesk support on IT-related issues...

SW8737 |06 Jan 2025 IT Service Desk Support Engineer (Day/ Night) (18-22K)Sustain the Tier-1 hotline operation to fulfil customer contract requirement and scope of work. Handle incoming service requests, incidents, and problems via different communication channels such as phone, email. Provide frontline helpdesk support on IT-related issues through...