IT Service Desk Support

Application Support Coordinator The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. With a media‑buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency. So, if you are talented,...

PLATFORM SUPPORT COORDINATOR The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media-buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency. So, if you are talented,...

Company Description: This company specializes in telecommunications and information technology services, providing innovative solutions to enhance connectivity and efficiency for businesses and consumers alike.Location: Kowloon BayNature: Renewable Contract (12 months) Others The working hours are Monday to Friday, from 09:00 to 18:00. Job Description...

A leading telecom solutions provider is seeking an IT Service Desk Manager in Hong Kong. This role involves overseeing daily operations of the IT support desk, mentoring staff, and ensuring high user satisfaction. Candidates should have a Bachelor's degree in IT and 3-5 years of relevant experience, including supervisory roles. Familiarity with ITIL,...

A leading consulting firm in Hong Kong is seeking a Service Desk Team Lead to lead an IT support team. The ideal candidate will provide 1st level support, maintain service delivery, and log client inquiries in the ticketing system. You will monitor the team's performance against service level agreements and prepare monthly incident reports. Candidates should...

An IT consulting firm in Hong Kong seeks an IT Service Desk Support Engineer to manage the Tier-1 hotline operations and provide helpdesk support. The ideal candidate has a diploma in IT and at least one year of customer service experience. Proficient in Windows and Office 365, candidates must possess strong troubleshooting and communication skills, along...

About Us Established in 1944, Bangkok Bank is one of the largest regional banks in Southeast Asia. We are a leading bank in Thailand and a market leader in corporate and business banking serving large corporations and multinationals across a wide range of industries. Our international network includes more than 200 overseas branches in 14 economies –...

A leading regional bank in Hong Kong is seeking an IT Support Specialist to act as the frontline contact for end users, managing the Incident/Request Process effectively. The ideal candidate will have over 5 years of experience in service desk or technical support and possess strong knowledge of MS Office 365. You will be responsible for handling user...

IT Service Desk Support Engineer (Overnight) (19-23K) Responsibilities Sustain the Tier-1 hotline operation to fulfil customer contract requirement and scope of work. Handle incoming service requests, incidents, and problems via different communication channels such as phone, email. Provide frontline helpdesk support on IT-related issues through omni-channel...

SW8706 | 23 Sep 2024 IT Service Desk Support Engineer (Overnight) (19-22K) Responsibilities Sustain the Tier-1 hotline operation to fulfil customer contract requirement and scope of work. Handle incoming service requests, incidents, and problems via different communication channels such as phone, email. Provide frontline helpdesk support on IT-related issues...