IT Helpdesk Specialist – Frontline Tech Support

A dynamic IT consulting firm in Hong Kong is seeking a Helpdesk and Deskside Support Engineer, offering a competitive salary package and a vibrant work environment. Responsibilities include providing IT helpdesk support, coordinating with stakeholders, and offering technical assistance for desktop PCs. Ideal candidates will have a diploma in IT, 1-2 years of...

A consulting company based in Hong Kong is seeking a Helpdesk Support Engineer for the evening shift. The role involves providing frontline helpdesk support, troubleshooting IT-related issues, and coordinating with various parties. Candidates should have a diploma in IT, one year of customer service experience in the IT field, and good skills in both English...

A consultancy firm in Hong Kong seeks a Helpdesk Support Engineer to provide frontline support via telephone and email. Responsibilities include problem analysis, PC administration, and assisting users. Candidates should have at least a diploma, customer service experience in IT, and proficiency in English and Chinese. The position offers a salary of 16-20K,...

A leading consulting firm based in Hong Kong is seeking a Helpdesk Support professional. The role involves providing frontline IT support, coordinating with various parties, and assisting with IT-related tasks. Candidates should have a diploma in Information Technology and at least one year of experience in customer service, preferably in the IT field....

SW9571 | 16 Nov 2018 Helpdesk Support Specialist Provide on-time 1st tier technical support to end‑user via phone and email Log all reported technical enquiries and escalates to 2nd tier support if needed Perform remote IT troubleshooting and quick fix according to user’s request Diploma or above in Information and Technology or other related disciplines...

Helpdesk Support (Overnight) Provide frontline helpdesk support on IT‑related issues through omni‑channel and log cases to a ticketing system Coordinate with internal and external parties Assist in performing any other IT duties as assigned by supervisors Working Location: Kowloon Bay Requirements DSE or above in Information Technology or related...

A leading IT services company is hiring a Talent Acquisition Specialist for its Hong Kong office to provide Level 2 Helpdesk Support. This role requires a blend of technical expertise and strong customer service skills to resolve complex issues. Responsibilities include support for escalated tickets, overseeing Helpdesk team operations, and ensuring service...

A leading consulting firm is seeking a Helpdesk Support Engineer for overnight shifts in Hong Kong. The role involves providing frontline support for IT-related issues, logging cases, and coordinating with various parties. Candidates should possess a diploma in IT, ideally with one year of customer service experience in the IT field. Proficiency in English...

A technology consulting firm is seeking a Helpdesk Support Engineer to provide IT support. Responsibilities include coordinating with vendors, conducting frontline support via phone/email, and offering administration of PC systems and Office365. Candidates should have a diploma in IT and customer service experience is preferable, especially in technical...

A multinational IT solutions provider is seeking a Helpdesk Support Officer in Hong Kong. The role involves system maintenance, troubleshooting software and hardware issues, and providing end-user support. Candidates should have a diploma in Computer Science or related fields, with 2-3 years of experience in helpdesk support. Strong communication skills in...