Frontline IT Helpdesk Engineer – Banking

A consulting company based in Hong Kong is seeking a Helpdesk Support Engineer for the evening shift. The role involves providing frontline helpdesk support, troubleshooting IT-related issues, and coordinating with various parties. Candidates should have a diploma in IT, one year of customer service experience in the IT field, and good skills in both English...

A consulting firm in Hong Kong is seeking a Helpdesk and Deskside Support Engineer. This role requires providing frontline helpdesk support for IT-related issues, along with first tier troubleshooting and coordination with internal and external parties. Applicants should have a diploma in Information Technology, with three years of experience preferred. The...

A technology consulting firm in Hong Kong is seeking an IT Service Desk Support professional to provide frontline helpdesk assistance for IT-related issues. This role involves logging cases, coordinating with internal and external parties, and assisting with other IT duties assigned by supervisors. Candidates should possess a diploma in Information...

A technology consulting firm is seeking a Helpdesk Support Engineer to provide IT support. Responsibilities include coordinating with vendors, conducting frontline support via phone/email, and offering administration of PC systems and Office365. Candidates should have a diploma in IT and customer service experience is preferable, especially in technical...

SW8685 |09 Aug 2024 Helpdesk Support Engineer (Bank) (16-20K)The primary responsibility is to conduct frontline support needs via telephone and email and give initial support to users. Perform ad hoc IT support duties as assigned. Fulfill all contract scope and ensure sure all overcharges have been arranged on-time. Provide problem analysis/ fixing,...

Job Reference SW8680 | 31 Jul 2024 – Helpdesk and Deskside Support Engineer (18-25k) Responsibilities Perform IT helpdesk frontline support (On-site, Phone, E-Mail, etc). Technical Support for Desktop PCs – both Software and Hardware. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors....

A dynamic IT consulting firm in Hong Kong is seeking a Helpdesk and Deskside Support Engineer, offering a competitive salary package and a vibrant work environment. Responsibilities include providing IT helpdesk support, coordinating with stakeholders, and offering technical assistance for desktop PCs. Ideal candidates will have a diploma in IT, 1-2 years of...

SW8638 |16 Apr 2024 Helpdesk Support Engineer (Bank) (18-23K)The primary responsibility is to conduct frontline support needs via telephone and email and give initial support to users. Fulfill all contract scope and ensure sure all overcharges have been arranged on-time. Provide day-to-day PC administration, Office365, Outlook and desktop services. Provide...

A technology consulting firm in Hong Kong is seeking a Helpdesk Support Engineer to conduct frontline IT support via telephone and email. Responsibilities include providing PC administration and desktop services, as well as problem analysis for clients. The ideal candidate has a diploma in Information Technology, relevant support experience, and strong...

SW8653 |30 May 2024 Helpdesk Support Engineer (Bank) (18-24K) Responsibilities Coordinating with vendor to delivery PC devices to users and answer user enquires about computer log-in issue and general inquiries. Responding remote project operation support. The primary responsibility is to conduct frontline support needs via telephone and email and give...