Evening IT Helpdesk Engineer — Frontline Troubleshooter

SW8495 |16 May 2023 Helpdesk Support Engineer (Evening Shift)Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system. Perform first tier troubleshooting with remote tools. Coordinate with internal and external parties. Be responsible for drafting technical documents. Assist in performing any other IT...

A consultancy firm in Hong Kong seeks a Helpdesk Support Engineer to provide frontline support via telephone and email. Responsibilities include problem analysis, PC administration, and assisting users. Candidates should have at least a diploma, customer service experience in IT, and proficiency in English and Chinese. The position offers a salary of 16-20K,...

A leading consulting firm in Hong Kong is seeking a Helpdesk Support Engineer to provide frontline support via telephone and email. The ideal candidate will have a diploma or above, strong customer service orientation, and good troubleshooting skills. Responsibilities include problem analysis, IT support duties, and PC administration. The role offers 17-22K...

A leading automotive group in Hong Kong is seeking a Deskside Support Engineer to provide frontline IT support for users. Responsibilities include troubleshooting hardware and software issues and assisting with desktop system installations. The ideal candidate should have at least 3 years of user support experience and a Higher Diploma in an IT-related...

A leading consulting firm is seeking a Helpdesk Support Engineer for overnight shifts in Hong Kong. The role involves providing frontline support for IT-related issues, logging cases, and coordinating with various parties. Candidates should possess a diploma in IT, ideally with one year of customer service experience in the IT field. Proficiency in English...

A consulting firm in Hong Kong is seeking a Helpdesk and Deskside Support Engineer. This role requires providing frontline helpdesk support for IT-related issues, along with first tier troubleshooting and coordination with internal and external parties. Applicants should have a diploma in Information Technology, with three years of experience preferred. The...

A technology consulting firm in Hong Kong is looking for a Helpdesk Support Engineer (Overnight) to provide frontline IT support. The ideal candidate will assist customers through multiple channels and ensure the smooth operation of the Tier-1 hotline. Applicants should have a diploma in IT, preferably with one year of customer service experience, and...

A technology consulting firm in Hong Kong is seeking an IT Service Desk Support professional to provide frontline helpdesk assistance for IT-related issues. This role involves logging cases, coordinating with internal and external parties, and assisting with other IT duties assigned by supervisors. Candidates should possess a diploma in Information...

SW8632 |03 Apr 2024 Helpdesk Support Engineer (Overnight) (18-23K)Provide frontline helpdesk support on IT-related issues through omni-channel and log cases to a ticketing system. Account admin required. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors. Diploma or above in Information...

SW8598 |17 Jan 2024 Helpdesk and Deskside Support Engineer (30-40k / No OT)Provide frontline helpdesk support on IT-related issues through to a ticketing system. Familiar in O365 support. Perform first tier troubleshooting with on-site and remote tools. Coordinate with internal and external parties. Be responsible for drafting technical documents. Assist in...