IT Service Desk Support Engineer

An IT consulting firm in Hong Kong seeks an IT Service Desk Support Engineer to manage the Tier-1 hotline operations and provide helpdesk support. The ideal candidate has a diploma in IT and at least one year of customer service experience. Proficient in Windows and Office 365, candidates must possess strong troubleshooting and communication skills, along...

Application Support Coordinator The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. With a media‑buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency. So, if you are talented,...

IT Service Desk Support Engineer (Overnight) (19-23K) Responsibilities Sustain the Tier-1 hotline operation to fulfil customer contract requirement and scope of work. Handle incoming service requests, incidents, and problems via different communication channels such as phone, email. Provide frontline helpdesk support on IT-related issues through omni-channel...

SW8706 | 23 Sep 2024 IT Service Desk Support Engineer (Overnight) (19-22K) Responsibilities Sustain the Tier-1 hotline operation to fulfil customer contract requirement and scope of work. Handle incoming service requests, incidents, and problems via different communication channels such as phone, email. Provide frontline helpdesk support on IT-related issues...

An IT consulting firm in Hong Kong is seeking an IT Service Desk Support Engineer to manage hotline operations and provide frontline helpdesk support. Key responsibilities include handling service requests and troubleshooting IT-related issues. Candidates should possess a diploma in IT, one year of customer service experience, and strong communication skills...

A reputable consulting firm in Hong Kong is looking for an IT Service Desk Support Engineer for overnight shifts. The role includes maintaining the Tier-1 hotline, handling service requests, and providing support through various communication channels. Candidates should hold a diploma in IT, have at least one year of experience in customer service, and...

SW9285 |01 Apr 2017 Desk-side Support Engineer To provide daily Administration & Support on Desktop & Endpoint devices. To evaluate new products & technologies related to Desktop & Endpoint Systems. To coordinate with multiple parties to deliver Infrastructure supporting IT Projects. To carry out Projects and System enhancement Feasibility Study. High...

SW8590 |20 Dec 2023 IT Service Desk Support Responsibilities: Provide frontline helpdesk support on IT-related issues through omni‑channel and log cases to a ticketing system. Account admin required. Coordinate with internal and external parties. Assist in performing any other IT duties as assigned by supervisors. Qualifications: Diploma or above in...

PLATFORM SUPPORT COORDINATOR The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media-buying platform that helps brands deliver a more insightful and relevant ad experience for consumers — and sets a new standard for global reach, accuracy, and transparency. So, if you are talented,...

Position SW8713 |21 Oct 2024 IT Service Desk Support Engineer (Day/ Overnight) (17-22K) Responsibility Sustain the Tier-1 hotline operation to fulfil customer contract requirement and scope of work. Handle incoming service requests, incidents, and problems via different communication channels such as phone, email. Provide frontline helpdesk support on...