Support Engineer
3 days ago
Address user tickets regarding hardware, software, and networking. Walk customers through installing applications and computer peripherals. Ask targeted questions to diagnose problems. Guide users with simple, step-by-step instructions Test alternative pathways until you resolve an issue. Customize desktop applications to meet user needs. Record technical issues and solutions in logs. Direct unresolved issues to the next level of support personnel. Follow up with clients to ensure their systems are functional. Report customer feedback and potential product requests. Help create technical documentation and manuals. Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role. Working knowledge of Windows, MS Office 2010, or later and common desktop software. Ability to perform remote troubleshooting and provide clear instructions. Excellent problem-solving and multitasking skills. Customer-oriented attitude. Diploma in Computer Science or relevant field. #J-18808-Ljbffr
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IT Support Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9855 |27 Aug 2019 IT Support Engineer (Computer Engineer) Responsibilities Provide technical support to end users Prepare, install and configure desktop/laptop hardware & software and other IT equipment Supporting standard OA applications, desktop software application and email system Trouble shoot PC related devices and escape problem if needed...
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IT Support Engineer
1 day ago
Hong Kong Island, Hong Kong SAR China AT Global Services Limited Full timeAT Global Services is seeking potential talent who is attention to detail, accurate, responsible, independent, initiative, motivated, and interested in joining our IT Team. Reporting to Lead Operations Engineer, the IT Support Engineer position is a great opportunity for graduates to kickstart their pathway within the fintech industry, we provide on‑job...
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Technical Support Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China People Story Full timeAbout the job Technical Support Engineer Are you ready to join a fast-paced, global leader in financial technology? Our client is seeking aTechnical Support Engineer to provide first-line support in a dynamic, cutting-edge environment. This is a fantastic opportunity to work with a diverse set of technologies, advance your career, and contribute to the...
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Technical Support Engineer
5 days ago
Hong Kong Island, Hong Kong SAR China Niantong Intelligence Full timeTechnical Support Engineer – EEG / BCI Systems Employment Type: Full-time Location: Minhang District, Shanghai (Greater Neobay Innovation Zone) Company Introduction: Shanghai Niantong Intelligence (Econtek) is based in the Greater Neobay Innovation Zone in Minhang District, Shanghai. The company develops non-invasive brain–computer interface (BCI)...
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Hardware Support Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9504 | 17 Jul 2018 Hardware Support Engineer Perform on-site desktop hardware support functions for external clients. Manage clients’ desktop devices (including PC deployment & repair, desk phone installation, and network patching). Certification or degree holder in Computer Science or Engineering. 1-3 years of related IT working experience; preferably...
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Platform Support Engineer
2 weeks ago
Hong Kong Island, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full timeWhat You'll Do: Provide front-line production support across various cryptocurrency business lines and functions, including client trading, lending, proprietary trading, trade settlement, and risk management. Work on automation projects to minimize manual eƯort and enhance the effectiveness of production support. Monitor system health and performance;...
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Production Support Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China Michael Page International (Hong Kong) Limited Full timeManage mission-critical risk and analytical infrastructure Supports real-time data processing platforms and calculation engines About Our Client We’re seeking a Production Support Engineer with deep financial markets expertise to manage mission-critical risk and analytical infrastructure. This role supports real-time data processing platforms and...
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Helpdesk Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China Swing Consulting Ltd. Full timeSW9310 | 22 May 2017 Helpdesk Engineer / Desktop Support Engineer Responsibilities Providing helpdesk support, remote support and troubleshooting Ability to assist in reporting, inventory and building and upgrade desktop devices. Take responsibility for call resolution, track and see-through to issue resolution. Problem management with service partner. Be...
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Automation & Support Engineer
1 week ago
Hong Kong Island, Hong Kong SAR China AAA Global Full timeGet AI-powered advice on this job and more exclusive features. Direct message the job poster from AAA Global Our client is a HK based proprietary trading firm and asset manager specializing in systematic arbitrage across global equities, futures, and options. It’s now seeking a self-motivated software engineer with strong problem-solving abilities in Hong...
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Trading Support Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China ioTech Solutions Full timeMy client, a topproprietary trading firm is seeking a skilled Trading Support Engineer to join the Hong Kong team. These guys are top players in the high frequency trading circle and use some of the best technologies to beat the competition. The Opportunity We're looking for a motivated Trading Support Engineer who enjoys fast-paced, high-stakes...