Platform Support Engineer

2 weeks ago


Hong Kong Island, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full time

What You'll Do: Provide front-line production support across various cryptocurrency business lines and functions, including client trading, lending, proprietary trading, trade settlement, and risk management. Work on automation projects to minimize manual eƯort and enhance the effectiveness of production support. Monitor system health and performance; identify and resolve issues promptly to ensure uninterrupted operations. Debug and troubleshoot complex applications written in Java and Python. Collaborate with development teams to implement fixes and enhancements to improve system stability and performance. Coordinate with global counterparts to ensure seamless follow-the-sun support. Document and maintain support procedures, runbooks, and knowledge base articles. Communicate effectively with clients to understand and address their support needs, provide updates on issue resolution, and ensure client satisfaction. Proactively identify areas for improvement in systems and processes to enhance efficiency and reliability. What Were Looking For: Bachelors degree in Computer Science, Information Technology, Engineering, or a related field. 4+ years of relevant experience in production support or engineering roles, preferably in finance, with direct exposure to trading system internals, post-trade processing, or real-time risk engines. Strong technical skills in SQL and at least one programming or scripting language, preferably Java or Python. Experience with incident response, root cause analysis, and structured problemsolving in a production environment. Detail-oriented mindset with a focus on accuracy and quality. Excellent verbal and written communication skills. Ability to build and maintain strong client relationships and provide outstanding customer service. Proven ability to work well in a fast-paced, dynamic environment and prioritize tasks effectively. Fluent in English.Bonus Points: Experience working with cryptocurrency or electronic trading platforms. Experience collaborating with global counterparts across time zones. Knowledge of blockchain technology and cryptocurrency protocols. Familiarity with DevOps practices and tools. Relevant certifications in software development or IT support



  • Hong Kong Island, Hong Kong SAR China Senior Platform EngineerSquad Lead, Kafka Full time

    Senior Platform Engineer/Squad Lead, Kafka Senior Platform Engineer/Squad Lead, Kafka View all jobs Add expected salary to your profile for insights Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create. Why Mox Everything at Mox – from our...


  • Hong Kong Island, Hong Kong SAR China Senior Platform EngineerSquad Lead, Kafka Full time

    A leading tech company in Hong Kong seeks a Senior Platform Engineer/Squad Lead to build and maintain a modern cloud-native data platform. Applicants should have over 12 years of experience in IT, focusing on database and messaging system management, with proficiency in AWS services, Kafka, and data governance. This role requires a bachelor's degree and...


  • Hong Kong Island, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full time

    What You’ll Do: Provide front-line production support across various cryptocurrency business lines and functions, including client trading, lending, proprietary trading, trade settlement, and risk management. Work on automation projects to minimize manual eƯort and enhance the effectiveness of production support. Monitor system health and performance;...


  • Hong Kong Island, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full time

    A leading tech company in Hong Kong seeks a Production Support Engineer to provide front-line support across various cryptocurrency functions. Candidates must have a Bachelor's degree in Computer Science and 4+ years of relevant experience. Strong skills in SQL, Java, or Python are essential. This role involves monitoring system performance, troubleshooting...


  • hong kong, Hong Kong SAR China OCBC Full time

    We are seeking a highly skilled and motivated Technical Specialist to manage and optimize our Openshift/Kafka/Redis platform in support of our strategic applications. This role requires a strong technical background in Openshift/Kafka/Redis technology, exceptional vendor management skills, and project management expertise. The specialist will serve as the...

  • Platform Engineer

    3 days ago


    Hong Kong Island, Hong Kong SAR China ioTech Solutions Full time

    My client, a leader in Hong Kong's financial services landscape is embarking on a exciting journey to simplify and transform their business and IT landscape through a multi-year digitalization program. They are expanding the Digital, Data, and AI teams, and are currently seeking a Platform Engineer with excellent level of python to develop and support their...


  • Hong Kong Island, Hong Kong SAR China South China Morning Post Publishers Ltd Full time

    Lead Engineer of Platform Integration The South China Morning Post’s Product & Technology department is composed of Product Managers, Engineers and Designers. Ownership, meritocracy and collaboration are at our core. We are not afraid to think differently, embrace new ideas and dream big. We empower ownership and share responsibility. We support each other...

  • Platform Engineer

    23 hours ago


    Hong Kong Island, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited (HKEX) Full time

    Company Introduction We’re home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development of...


  • Hong Kong Island, Hong Kong SAR China Tribus Full time

    A leading quantitative trading firm is looking for a Platform Support Engineer to join its core infrastructure team. In this role, you will serve as the first point of contact for platform issues, ensuring stability in mission-critical trading environments. Ideal candidates have 3+ years in various engineering roles, strong Linux and networking skills, and...


  • Hong Kong Island, Hong Kong SAR China Classy Wheeler Limited Full time

    US-based IT service vendor / Client: Global technology giant Job Description Experience in Android QA/testing services Experience with Device flashing, Firmware update/Verification/Bug triaging & fixing while integrating Android OS with the ODM components Experience with Android, Linux kernel, Linux device drivers and SoCs Perform implementation reviews,...