Production Support Engineer
3 days ago
Manage mission-critical risk and analytical infrastructure Supports real-time data processing platforms and calculation engines About Our Client We’re seeking a Production Support Engineer with deep financial markets expertise to manage mission-critical risk and analytical infrastructure. This role supports real-time data processing platforms and calculation engines that present risk and P&L data. You’ll understand the full trade lifecycle and post-trade operations - from market data ingestion through risk calculations and data presentation. Candidates will also be primarily responsible for software deployment and managing the production environment. Our support engineering philosophy centers on intelligent automation and real-time observability. Job Description Support applications that ingest derivatives pricing data, volatility surfaces, and multi-asset market data Partner with front office and Middle Office teams on operational workflows Identify and automate manual intervention points in critical business processes Build proactive monitoring for data ingestion, calculations, and data integrity with immediate alerting Create self-healing automation and intelligent alerting that predicts issues before they impact users Develop reconciliation automation and early warning systems for data anomalies and processing delays Build comprehensive, searchable documentation and runbooks for human and AI consumption Serve as primary regional contact for escalations on time-sensitive operations Coordinate with global teams to maintain high availability The Successful Applicant 4+ years in trading technology or financial operations (Equities, Derivatives, Fixed Income, FX, or Credit) Deep understanding of trade lifecycle: execution, booking, settlement, and post-trade processes Background in derivatives pricing concepts (Greeks, volatility surfaces, risk sensitivities) - our systems ingest and process this data Experience building monitoring solutions and alerting frameworks Strong SQL, Linux, and Python for automation and data analysis Highly valued: REST APIs, kdb+/q, Redis, Docker, Git, experience with AI-assisted tooling for accelerated troubleshooting Exceptional communication across technical and business audiences with strong prioritization in high-pressure situations What's on Offer We pay a total compensation package which includes a base salary, discretionary performance bonus, and a comprehensive benefits package. We offer careers that provide many opportunities: To invent. To design. To collaborate. To build. To transform businesses and empower people around the world to do more, faster and better than before. #J-18808-Ljbffr
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Production Support Engineer
3 days ago
hong kong, Hong Kong SAR China ioTech Solutions Full timeCustomer experience is at the forefront of everything that our clientdoes. To operate functional systems that improve the customer experience, were looking for a Production Support engineer who can be responsible for monitoring production environment, identifying production issues, and implementing solutions. The ideal candidate will have a solid background...
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Production Support Engineer
18 hours ago
Hong Kong Island, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full timeKey Responsibilities Provide day-to-day support for our crypto business lines, including client trading, lending, proprietary trading, settlement, and risk. Build and improve automation tools to reduce manual work and increase support efficiency. Monitor system performance, quickly identify issues, and ensure smooth, uninterrupted operations. Troubleshoot...
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Production Support Engineer
2 weeks ago
Hong Kong Island, Hong Kong SAR China Ashford Benjamin Full timeAbout the Client Our client is a globally recognized, top-tier quantitative and systematic investment manager, renowned for its technology and data-driven approach. Operating across all liquid asset classes, they combine cutting-edge research, technology, and trading expertise to solve the most complex market challenges. They foster a collaborative and...
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Production Support Engineer
2 weeks ago
Hong Kong, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full timeKey Responsibilities: Provide day-to-day support for our crypto business lines, including client trading, lending, proprietary trading, settlement, and risk. Build and improve automation tools to reduce manual work and increase support efficiency. Monitor system performance, quickly identify issues, and ensure smooth, uninterrupted operations. Troubleshoot...
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Production Support Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China ioTech Solutions Full timeWe are seeking a Production Support Engineer to join a fast-paced, technology-driven team focused on delivering a seamless customer experience. In this role, you will play a critical part in ensuring the stability and reliability of production systems. You'll monitor live environments, diagnose and resolve technical issues, and collaborate closely with...
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Associate, Production Support Engineer
5 days ago
Hong Kong Island, Hong Kong SAR China Galaxy Full timeWho We Are Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world – and we’re building the products and services to make that future a reality....
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Associate, Production Support Engineer
1 week ago
hong kong, Hong Kong SAR China Galaxy Full timeJoin to apply for the Associate, Production Support Engineer role at Galaxy Who We Are Galaxy is a global leader in digital assets and data center infrastructure, delivering solutions that accelerate progress in finance and artificial intelligence. We believe that blockchain and digital asset innovation will transform how value moves through the world –...
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Production Support Engineer
5 days ago
Hong Kong Island, Hong Kong SAR China Galaxy Full timeA leading digital assets firm in Hong Kong is seeking a Production Support Engineer to provide support for mission-critical software systems in the cryptocurrency sector. The ideal candidate has over 4 years of experience in production support, preferably in finance, and strong skills in SQL and programming languages such as Java or Python. This role...
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Crypto Production Support Engineer – Automation
18 hours ago
Hong Kong Island, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full timeA leading technology firm in Hong Kong is seeking a Production Support Engineer to provide support for crypto business lines, including trading and lending. This role requires a Bachelor's degree in Computer Science or related field and 4-8 years of experience in production support preferably in finance. Strong SQL and programming skills in Java or Python...
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Production Support Engineer
3 days ago
Hong Kong Island, Hong Kong SAR China ioTech Solutions Full timeJob Description: My client, a fast growinghedge fund, are expanding and looking for skilled Production Support Engineer in Hong Kong. You’ll join a sharp, dynamic team to ensure trading ecosystems are stable whilst collaborting on system enhancements to further expand services. What you’ll be involved in: Support Trading Infrastructure: Manage and...
