Current jobs related to Trainer, Travel Retail Hong Kong - Hong Kong, Central and Western District - Charlotte Tilbury Beauty


  • Hong Kong, Central and Western District, Hong Kong SAR China Lane Crawford Full time

    Job SummaryLane Crawford is an internationally renowned luxury department store with a rich 170-year history of delivering exceptional product curation and dynamic Asian spirit. We are seeking a passionate Senior Retail Trainer/Assistant Retail Training Manager to lead our Learning and Development initiatives across Hong Kong, equipping teams with top-tier...


  • Hong Kong, Central and Western District, Hong Kong SAR China POLA ORBIS TRAVEL RETAIL LIMITED Full time

    POLA ORBIS Travel Retail Limited, a leading retailer of luxury goods and jewelry, is seeking a highly skilled Retail Customer Support Expert to join their team. As a key member of the customer service department, this individual will be responsible for processing orders, managing shipment schedules, and addressing inquiries related to shipments and product...


  • Hong Kong, Central and Western District, Hong Kong SAR China FLYHIGH TRAVEL LIMITED Full time

    Company OverviewFlyhigh Travel Limited is a pioneering e-commerce travel platform that offers unparalleled local experiences in Southeast Asia. With a strong presence in key markets such as Singapore, Hong Kong, and Macau, we aim to make travel more accessible, convenient, instantaneous, and affordable.We utilize cutting-edge services including visa...

  • Customer Service

    1 day ago


    Hong Kong, Central and Western District, Hong Kong SAR China POLA ORBIS TRAVEL RETAIL LIMITED Full time

    Get AI-powered advice on this job and more exclusive features. POLA ORBIS Travel Retail Limited was established in 2021 to manage the group's travel retail business. Based in Hong Kong, the company operates the Group's brands, POLA, Jurlique, and THREE, in duty-free channels in Mainland China and other Asian countries. The role involves processing orders,...


  • Hong Kong, Central and Western District, Hong Kong SAR China FLYHIGH TRAVEL LIMITED Full time

    Company Description Flyhigh Travel is a new-generation e-commerce travel platform for local experiences with a strong presence in key Southeast Asia markets such as Singapore, Hong Kong, and Macau. The company aims to make travel more accessible, convenient, instantaneous, and affordable. With services including visa assistance and digitalized tours,...


  • Hong Kong, Central and Western District, Hong Kong SAR China POLA ORBIS TRAVEL RETAIL LIMITED Full time

    POLA ORBIS Travel Retail Limited, a leading travel retail company based in Hong Kong, is seeking a skilled Customer Service Representative to join their team. As a key member of the customer service department, this individual will be responsible for processing orders, coordinating with customers and brand partners, managing shipment schedules, and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hermès Full time

    Retail Training Specialist, Travel Retail Asia 1 day ago Be among the first 25 applicants General Role: Directly report to the Senior Retail Animation & Customer Experience Manager to execute the overall training functions across the TR markets Asia Pacific region (excluding Korea). The training offer encompasses a wide spectrum of training: product, brand...

  • Retail excellence

    7 days ago


    Hong Kong, Central and Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full time

    Retail Excellence & Training Manager, Global Kowloon, Hong Kong Purpose of Position CASETi FY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. The Global Retail Excellence...


  • Hong Kong, Central and Western District, Hong Kong SAR China POLA ORBIS TRAVEL RETAIL LIMITED Full time

    POLA ORBIS Travel Retail Limited, a global leader in luxury goods and jewelry, is seeking an experienced Order Fulfillment Specialist to join their team. As a critical member of the customer service department, this individual will be responsible for processing orders, managing shipment schedules, and addressing inquiries related to shipments and product...


  • Hong Kong, Central and Western District, Hong Kong SAR China Lane Crawford Full time

    About UsLane Crawford is a leading luxury retailer with over 170 years of experience. Our mission is to deliver exceptional product curation and dynamic Asian spirit. As a Senior Retail Trainer, you will play a key role in shaping the learning and development landscape within our organization.We offer a range of benefits, including enhanced medical and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full time

    Learning & Development Officer (The Mira Hong Kong)4 days ago Be among the first 25 applicants Business Unit: Hotels & Service Apartments - The Mira Hong Kong Responsibilities Organize and conduct training to all levels of staff including staff orientation and customer services. Assist and monitor the trainee programme hiring and on-boarding processes....


  • Hong Kong, Central and Western District, Hong Kong SAR China Conrad Hong Kong Full time

    Join Conrad Hong Kong's vibrant community and take advantage of opportunities for professional growth and development. As a member of our team, you'll have access to ongoing training and mentorship programs designed to help you succeed in your chosen field.From entry-level positions to senior leadership roles, we have a range of jobs available across various...


  • Hong Kong, Central and Western District, Hong Kong SAR China Hong Kong Airlines Ltd Full time

    As a valued member of our Cockpit Crew, you'll thrive in an exciting, fast-paced environment with our growing team of aviation professionals.We take pride in our commitment to safety and delivering outstanding flight experiences to our passengers. Our state-of-the-art operations on our modern A320 and A330 fleet offer future opportunities to pioneer our...


  • Hong Kong, Central and Western District, Hong Kong SAR China Generali Hong Kong Full time

    About the Role:This is an exciting opportunity to join our team as a Travel and Health Insurance Professional. We are looking for a motivated and results-driven individual to manage claims related to Travel and Accident & Health Insurance.In this role, you will be responsible for ensuring timely and accurate processing of claims, while providing exceptional...


  • Hong Kong, Central and Western District, Hong Kong SAR China Miramar Group Full time

    Learning & Development Officer (The Mira Hong Kong)4 days ago Be among the first 25 applicantsBusiness Unit: Hotels & Service Apartments - The Mira Hong KongResponsibilitiesOrganize and conduct trainingto all levels of staff including staff orientation and customer services.Assist and monitor thetrainee programme hiring and on-boarding processes .Create and...

  • Sales Director

    1 day ago


    Hong Kong, Central and Western District, Hong Kong SAR China DFI Retail Group Full time

    Company OverviewDFI Retail Group is a leading pan-Asian retailer operating under several well-known brands across food, health and beauty, home furnishings, and more. We are integral part of the DFI Retail Group, partnering with the best-in-class retail brands in Hong Kong to deliver a personalized customer loyalty experience through our digital first...


  • Hong Kong, Central and Western District, Hong Kong SAR China DFI Retail Group Full time

    1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from DFI Retail Group Regional Talent Acquisition Manager - Tech, eComm, Yuu & Digital @ DFI Retail | IHRP-CP | CEI Do you want to make a tangible impact for some of the top brands in Hong Kong, serving an engaged...


  • Hong Kong, Central and Western District, Hong Kong SAR China Generali Hong Kong Full time

    Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities: Responsible for managing claims including coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits Demonstrate a basic standard of technical claims competence for handling all Travel and...


  • Hong Kong, Central and Western District, Hong Kong SAR China Maison Kitsune (Hong Kong) Limited Full time

    About UsMaison Kitsuné (Hong Kong) Limited is a global brand that values creativity, innovation, and individuality. We are passionate about blending cultures, craftsmanship, and elegance to create unforgettable experiences for our customers.Job DescriptionWe are seeking a highly skilled and motivated Retail Brand Ambassador/Sales Executive to join our...


  • Hong Kong, Central and Western District, Hong Kong SAR China HONG KONG INTERNATIONAL SCHOOL Full time

    About the Role: The Fitness Centre Supervisor is a key member of the Activities & Athletics team at HONG KONG INTERNATIONAL SCHOOL. This role requires a highly organized and motivated individual who can effectively manage the day-to-day operations of the Fitness Centre. The successful candidate will have excellent communication skills, the ability to work...

Trainer, Travel Retail Hong Kong

1 week ago


Hong Kong, Central and Western District, Hong Kong SAR China Charlotte Tilbury Beauty Full time

3 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

The Role
We're looking for an ambitious and energetic Trainer/Training Manager to join our fabulous, newly appointed Global Travel Retail team. The successful candidate will be helping to drive the engagement and training of the Travel Retail Team in our stores & our airports. They will be responsible for the education and artistry development of the store-based Managers and Artists through physical and virtual training, whilst also ensuring the Charlotte Tilbury Learning Management System is accurately managed and is fulfilling potential.

You will act as the ultimate brand ambassador bringing Charlotte's artistry, voice, and limitless approach to life with a commercially driven mindset. You'll drive artistry training & development in our stores, upskilling our teams to be their very best selves every day for each of our customers they interact with.

You will constantly define and adapt the education & artistry approach based on commercial business needs in an agile manner, whilst always ensuring that the brand ethos and purpose is represented to our customers in the right way. You will be the trail blazer for exceptional service & artistry in stores through shop floor observation and in the moment coaching whilst leading by example with social advocacy both independently and through the team.

Role Accountabilities
  • Taking direction from the Travel Retail Manager, lead the effective and inspirational delivery of all defined training materials across
  • Charlotte Tilbury Magic Experience service model and intermediate artistry development
  • Full Curriculum facilitation including induction, social and developmental training
  • Operational business management & area education strategy
  • All new launch NPD and Skincare Training
  • The Learning Management System

Monitor KPIs to measure the impact of training delivered, providing feedback, adapting training based on the feedback from the field team and Travel Retail Manager to ensure the continual improvement of the training provided and learning outcomes.

Working in collaboration with the Travel Retail Manager, define a training and development plan for the area to achieve retail expectations, covering

  • Accelerating high potential/high performance individuals using the development pathway and certification process
  • Managing and addressing under-performance
  • Peakon and engagement feedback
  • Login, completion & engagement on the Learning Management System
  • Optimizing social advocacy with the store
  • Succession planning for the area and across areas

Deliver the agreed training plan for the area within the defined timeframes and reflecting the changing needs of the business via

  • Regular, effective, and focused store visits with clear objectives, agreed KPIs, and rigorous follow-up
  • High quality virtual and physical training sessions
  • Feedback and contribute when necessary to regional retail evolutionary projects, working cross functionally to provide relevant customer insight
  • Leading by example on counter and online during all events, meetings, and trainings

Being the ultimate brand ambassador & executing artistry excellence via

  • Fluency in Charlotte Tilbury's makeup style, language and expertise in product knowledge
  • Leads and Inspire as the ultimate brand ambassador through awareness of your image and impact demonstrating the brand values and always looking the part
  • Embedding Artistry excellence within our travel retail teams by working collaboratively with the sales team to drive industry leading standards
  • Role model and advocate exceptional hygiene standards with all artists and ensuring you are following the latest guidelines externally and within store
  • Always lead from the front by delivering Expert Magic Service in store, going above and beyond in all services and being a key brand beauty expert
  • Establish and develop a cooperative and mutually respectful relationship with the store retail operations team
Reporting Relationships
  • Reporting to the Travel Retail Manager, HKMO & SEA
  • Work closely with Field Team, Global TR Training Team, HKMO Training Team
Requirements Key Selection Criteria
  • Experience working within the beauty industry. Candidates with more experience will be considered for the position of Training Manager, Travel Retail HK & SEA
  • Proven experience in coaching to deliver high performance
  • Clear, consistent and motivational communication style
  • Excellent presentation skills and classroom delivery
  • Strong commercial awareness and understanding of how to build capability to drive growth
  • Able to identify training needs, learning outcomes and deliver content and coaching to meet these
  • Strong interpersonal skills and a team-player
  • Positive approach
  • Independent and proactive working style
  • Enjoys working at pace
  • Must be able to travel within APAC, if required, globally
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Training
  • Industries
  • Technology, Information and Internet

Referrals increase your chances of interviewing at Charlotte Tilbury Beauty by 2x

#J-18808-Ljbffr