Client Onboarding Specialist

3 days ago

Hong Kong, Central and Western District, Hong Kong SAR China Tridge Full time
Client Onboarding Specialist - Hong Kong

Tridge is where you can take part in solving the most complex global challenges with the best talents, and contribute to making an impact that will benefit all actors involved in the global agricultural industry.

As much as the problems we need to solve are complex, we are looking for the best talents who can work efficiently with great focus, sense of ownership and responsibility. Our talents are the foundations that make up who we are.

About the Pay & Exchange Team

The Pay & Exchange team is responsible for the development and full-scale management of TridgePay, an independent digital escrow and payment solution tailored for B2B trade transactions. As a small but highly agile team, we take pride in our lean operations, high ownership, and relentless drive to deliver exceptional service and value to our customers.

What we trust you to do (What you will do):

KYC

  • Handle and perform KYC during account opening, periodic and event-driven reviews for corporate clients.
  • Conduct name screening, business verification and review enhancement as required.
  • Able to meet tight deadlines and escalate high-risk scenarios to senior management.
  • Take part in and assist with ad hoc projects.

Customer Coverage

  • Facilitate client communication if further KYC documents or information are required.
  • Help answer or assist with client inquiries regarding compliance or product matters for the KYC journey.
  • Direct the client to relevant stakeholders for other inquiries.

What you need to succeed (Main requirements):

  • Minimum 1 year of relevant work experience in banking, compliance, KYC/CDD/COB, legal, finance or other relevant professional services.
  • Bachelor's degree required, preferably in Law, Accounting, Business or related disciplines.
  • Certifications such as CAMS, ICA and/or AAMLP are highly desirable.
  • Excellent communication skills in English. Other languages are a plus.

Great to Haves (Other skills that could be transferable or relatable):

  • Self-starter who is willing to initiate new tasks
  • Take strong ownership in utilizing the company asset to grow tremendously in his/her career
  • Integrity & high ethical values
  • Analytical, investigative and research skills
  • Believe in Tridge's vision and potential, and is willing to go through new challenges together as a team

Employment type: Contract Employment (1 year) - Renewable contingent upon performance.

Working Hour: Mon to Fri (9 am to 6 pm with one hour for lunch break)

Work Type: Office-based

As we continue to grow and transform we ensure that our values are at the top of everyone's minds:

  • Care: We care about our customers, our people, our products, and society.
  • Discipline: We take pride in the discipline of our people to push themselves to achieve goals and overcome obstacles.
  • Intensity: To achieve ambitious goals and survive in a competitive business landscape, we need intensity in the way we work.

The Interview Journey:

  • Application Review ⇒ 1st Interview with Global Recruiter ⇒ 2nd Interview with Team or Department Lead (*3rd interview can also be scheduled if needed) ⇒ Offer call

* The interview process may vary depending on internal circumstances.

If you are a self-starter with a passion for making a difference, and if our core values resonate with you, we encourage you to apply and become a part of our team. Apply Now

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