Digital Onboarding Specialist

2 days ago


Hong Kong, Central and Western District, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
Job Summary

We are seeking a highly skilled Digital Onboarding Specialist to join our team at DBS Bank (Hong Kong) Limited. In this role, you will be responsible for providing end-to-end onboarding services for new corporate customers.

Responsibilities:
  • Manage portfolios of assigned new account applications and achieve new client acquisition targets with reasonable turnaround times.
  • Assist the Team Head in approving account opening applications.
  • Receive account opening leads from various referral sources and supervise KYC Officers in conducting Know Your Customer (KYC) and arranging account opening.
  • Understand business activities, obtain business proof, and verify customer information according to the Bank's Customer Due Diligence Standards.
  • Identify and escalate cases with potential red flags on possible fraudulent applications.
Requirements:
  • Minimum 5 years' working experience in the banking industry, with 3 years in a relevant role preferably with people management skills.
  • Good knowledge and understanding of AML/CFT risk and customer focus.
  • Strong analytical thinking and problem-solving ability.
  • Excellent leadership and coaching skills.
  • Proficiency in both English and Cantonese, with Mandarin being highly preferred.
About Us

DBS Bank (Hong Kong) Limited is a leading financial institution that provides a full range of commercial banking products and services to corporate customers.



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