Customer Service Ambassador

4 months ago


hong kong, Hong Kong SAR China Classy Wheeler Limited Full time

We have a number of luxury retail clients, ranging from high-end fashion RTW, watches & jewelry to leather goods & accessories, looking for Customer Services talents to support their business in Hong Kong.

Job Description
  • Assist customers with any issues regarding their enquiries.
  • Deal with complaints and the escalation process where necessary.
  • Provide consultation to customers to meet their needs.
  • Coordinate with internal & external parties to meet customers’ satisfaction.
  • Handle any ad hoc projects assigned.
Job Requirements
  • Diploma in any discipline.
  • Minimum 1 year of Customer Service experience; preferably gained from the retail industry.
  • Proficient in both written and spoken Chinese & English.
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