One-Stop Customer Care

Overview Join to apply for the Customer Care Advisor role at Cathay Pacific . Role reports to: Customer Contact Team Lead . This role is part of a global team in our Customer Care Department dedicated to providing peace of mind and building lifelong relationships through world-class customer care. As the Customer Care Advisor, you should achieve the highest...

Customer Care Advisor (English Speaking) Role Introduction Reports to: Customer Contact Team Lead This role is part of a global team in our Customer Care Department, dedicated to providing peace of mind and building lifetime relationships through world‑class customer care. As the Customer Care Advisor, you will be expected to deliver the highest customer...

Customer Care Advisor (Japanese Speaking) Join to apply for the Customer Care Advisor (Japanese Speaking) role at Cathay Pacific Customer Care Advisor (Japanese Speaking) 9 hours ago Be among the first 25 applicants Join to apply for the Customer Care Advisor (Japanese Speaking) role at Cathay Pacific Role IntroductionReports to: Customer Contact Team...

This role is part of a global team in our Customer Care Department who are dedicated to provide peace of mind and build lifetime relationships through world‑class customer care. As the Customer Care Advisor, you should achieve the highest customer service standards when servicing and selling to customers. You will be responsible for providing...

A leading financial institution in Hong Kong is seeking a Customer Service Executive to provide one-stop service for product inquiries and enhance the customer experience. The ideal candidate will have a post-secondary education, be customer-focused, and possess strong communication skills. Proficiency in English and Chinese is necessary, and fluency in...

Overview We are seeking a highly motivated and customer-focused Customer Support Specialist to join our Customer Centre. You will be responsible for managing inbound customer enquiries and complaints, providing one-stop customer care services, and ensuring a positive customer experience. Key Responsibilities Manage group medical inbound customer enquiries...

  Responsibilities: Handle customer enquiries and complaints regarding all activities in Operation process such as Underwriting, Policy Owner Service, and Claims for different lines of business Report problems, potential crisis, and complaints to supervisor for service improvement Engage with customers through proactive communication for follow-up cases...

Join to apply for the Customer Care Associate role at AXA Hong Kong and Macau 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities Conduct outbound calls to customer, e.g. post‑sales call, audit call, follow up case from other teams, etc. Cross team support for handle customer inquiries...

Key Responsibilities Build and manage a high-performing team of Functional Consultants in Asia Lead pre‑sales support, customer service and troubleshooting efforts Oversee new-client migrations and product implementations Define, test and roll out new features and functionality Hire, onboard and train junior team members Collaborate with global colleagues...

Key Responsibilities Build and manage a high-performing team of Functional Consultants in Asia Lead pre-sales support, customer service and troubleshooting efforts Oversee new-client migrations and product implementations Define, test and roll out new features and functionality Hire, onboard and train junior team members Collaborate with global colleagues to...