Customer Service Specialist
6 days ago
Responsibilities: Handle customer enquiries and complaints regarding all activities in Operation process such as Underwriting, Policy Owner Service, and Claims for different lines of business Report problems, potential crisis, and complaints to supervisor for service improvement Engage with customers through proactive communication for follow-up cases Document follow up items in log sheet or send email to business partners Work closely with business partners to resolve the complaints and uncertain issues Perform other responsibilities and duties periodically assigned by supervisor in order to meet operational and / or other requirement Requirements: Equivalent experience or a Higher Diploma, Associate Degree, or University Degree holder Good command of spoken and written English and Chinese & PC skills Proactive, independent, analytical, patient, and able to work under pressure Good interpersonal skills, self-initiative with a passion for customer centricity Committed to providing a high standard of service to our members Attentive to details, well-organized with good problem-solving skills Basic insurance knowledge would be definitely an advantage IIQE Paper 1&3 holder is essential, IIQE 2&5 is preferred
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Customer Service Specialist
2 weeks ago
Hong Kong, Hong Kong SAR China Bloomberg Full time2026 Bloomberg Customer Support Representative (Mandarin Speaker) - Hong Kong Location Hong Kong Business Area Technology Support Ref # 10046014 Description & Requirements The Company: Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential...
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Customer Service Specialist
1 day ago
Hong Kong, Hong Kong SAR China Bloomberg Full time2026 Bloomberg Customer Support Representative (Korean Speaker) - Hong Kong Location Hong Kong Business Area Technology Support Ref # 10046013 Description & Requirements The Company: Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential...
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hong kong, Hong Kong SAR China SGS Full timeCompany DescriptionWe are Company DescriptionWe are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected...
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Hong Kong Island, Hong Kong SAR China SGS Full timeCompany DescriptionWe are Company DescriptionWe are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected...
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Customer Service Specialist
1 day ago
Hong Kong Island, Hong Kong SAR China Virtustant Full timeJob Title: Appointment Setter Our Client specializes in connecting patients with Registered Dietitians providing medical nutrition therapy and counseling. They are committed to improving health outcomes by facilitating access to professional nutritional guidance. Job Description Our Client seeks Appointment Setters with medical office experience to assist...
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Customer Service Specialist
1 day ago
Hong Kong, Hong Kong SAR China Hays Full timeWe are seeking an experienced leader to manage Customer Service sub-teams, ensuring exceptional service delivery, operational efficiency, and achievement of retention and service-to-sales targets. The role requires strong leadership, strategic planning, and a commitment to service excellence. Key Responsibilities: Organisational Management Develop long-term...
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Customer Service Specialist
2 weeks ago
Hong Kong, Hong Kong SAR China HSBC Full timeWe are currently seeking a high calibre professional to join our team as a Manager Customer Care (5 months fixed term contract). In this role you will: Handle and resolve customer complaints and enquiries for Pensions received from different sources in a proper manner to customer satisfaction and to minimize reputational risk Lead and monitor complaint...
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One-Stop Customer Care
1 week ago
Hong Kong Island, Hong Kong SAR China FUND TREND LIMITED Full timeA financial services company in Hong Kong is seeking a motivated Customer Support Specialist to manage inbound enquiries and complaints. The role requires at least 3 years in a call center with skills in customer service and knowledge in group medical. Proficiency in MS Office and fluency in Cantonese are essential, with English and Mandarin as advantages....
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Bilingual Customer Service Specialist
5 days ago
hong kong, Hong Kong SAR China AIG Full timeA global insurance company is seeking a customer service representative in Hong Kong. Responsibilities include handling customer enquiries and complaints via phone and email, alongside providing accurate product information. The ideal candidate will possess good communication skills, be PC literate, and have at least 1 year of relevant experience in a...
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Customer Service Support Specialist
1 day ago
Hong Kong, Hong Kong SAR China Bloomberg Full time2026 Bloomberg Customer Support Representative (Cantonese Speaker) - Hong Kong Location Hong Kong Business Area Technology Support Ref # 10046012 Description & Requirements The Company: Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential...
